tnicole77

Q: I dropped my phone on a tile floor about 2 hours ago and it will not turn back on. I've tried holding down the lock and home button and charging it but nothing seems to work. Any other suggestions that won't cost me money?

I dropped my phone on a tile floor about 2 hours ago and my screen went completely black. I was still receiving messages but i couldnt see them. I tried holding the lock and home screen button plenty of times and that didnt work. I also tried putting it onto the charger but that didnt work either. Any suggestions on what i should do that wont cost me money? 

iPhone 6, iOS 9.3.1

Posted on Apr 27, 2016 9:29 AM

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Q: I dropped my phone on a tile floor about 2 hours ago and it will not turn back on. I've tried holding down the lock and home butto ... more

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