Dannyt1990

Q: Apple Watch dropping connection with Plantronics BackBeat FIT

Hi. I recently bought a pair of Plantronics BackBeat FIT earphones to pair with my Apple Watch wirelessly via bluetooth. Although I was easily able to pair up the earphones with my watch, as soon as I started exercising in the gym, the earphones would disconnect after only a few seconds. Extremely frustrating! Even after re-connecting/re-pairing etc several times, I still experience the same issue. Will there be a fix any time soon to correct the bug?

Apple Watch, watchOS 2.2

Posted on Apr 27, 2016 5:34 AM

Close

Q: Apple Watch dropping connection with Plantronics BackBeat FIT

  • All replies
  • Helpful answers

  • by Rubens da Silva,Apple recommended

    Rubens da Silva Rubens da Silva Apr 27, 2016 10:43 PM in response to Dannyt1990
    Level 1 (11 points)
    Apple Watch
    Apr 27, 2016 10:43 PM in response to Dannyt1990

    There is a firmware upgrade that you should do. Download the app onto your iPhone and do the update. This is from the Plantronics site:

     

    BackBeat FIT Firmware Release Notes

     

    Version 594

    April 26, 2016: BackBeat FIT firmware version 594

    What's New

    • Improved audio performance with the Apple Watch