M.Phi

Q: Online Pages doesn't appear to be working in Internet Explorer 11.2

Attempting to use Pages

Through my works PC

Using Internet Explorer 11.2

On the 28 Apr 16

Numbers and Keynote open but Pages presents only a rainbow coloured screen and a support icon at the top right of the page.

 

What might be wrong?

Posted on Apr 27, 2016 11:00 PM

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Q: Online Pages doesn't appear to be working in Internet Explorer 11.2

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  • Helpful answers

  • by VikingOSX,Helpful

    VikingOSX VikingOSX May 4, 2016 11:25 PM in response to M.Phi
    Level 7 (20,606 points)
    Mac OS X
    May 4, 2016 11:25 PM in response to M.Phi

    The implementation of the Pages screen may use different internal HTML5/CSS3 and JavaScript/JQuery elements than Numbers or Keynote for iCloud. This may present a usability issue with Internet Explorer 11.2. Does the problem exist when using Firefox 46.0.1?

     

    Usually, the Apple iCloud page will warn about browser incompatibility or lack of support. Did you see this regarding IE 11?

  • by M.Phi,

    M.Phi M.Phi May 4, 2016 11:31 PM in response to VikingOSX
    Level 1 (4 points)
    iLife
    May 4, 2016 11:31 PM in response to VikingOSX

    TThere doesn't seem to be any notification of comparability.  My only problem withe Pages has been at work where there is option to use Firefox, so cannot respond to this question.  An indication the problem may be at the Companies end was that a number of systems updates were cascaded and at least Pages would open. Couldn't do any thing with it, but the programme appeared to be accessible.

     

    MIke

  • by VikingOSX,

    VikingOSX VikingOSX May 5, 2016 1:09 AM in response to M.Phi
    Level 7 (20,606 points)
    Mac OS X
    May 5, 2016 1:09 AM in response to M.Phi

    Since you are using IE 11.2, there may be browser security settings, IT content blocking via software or appliance, and even anti-virus software that may be causing inteference with the Pages for iCloud site access.