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Helpful answers
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by Tom Wolsky,Apr 27, 2016 10:48 PM in response to freefabulousand50
Tom Wolsky
Apr 27, 2016 10:48 PM
in response to freefabulousand50
Level 10 (118,252 points)
Apple TVTTrash yor preferences. Hold Opt-Cmd as you launch the application. We if you can on en a recent backup.
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Apr 27, 2016 11:05 PM in response to Tom Wolskyby freefabulousand50,I just tried to reimport from the Panasonic AG-HPX172EN Camera the original tracks and it is still playing in slow motion and no sound
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Apr 27, 2016 11:22 PM in response to Tom Wolskyby freefabulousand50,I have imported video from my iphone6 plus and did editing and it works fine just seems to be anything imported from the camera
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by Tom Wolsky,Apr 27, 2016 11:34 PM in response to freefabulousand50
Tom Wolsky
Apr 27, 2016 11:34 PM
in response to freefabulousand50
Level 10 (118,252 points)
Apple TVWWhat didn't work? Did you open the backups?
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Apr 27, 2016 11:51 PM in response to Tom Wolskyby freefabulousand50,Yes I opened the backups. Its the video and sound that has been imported from the Panasonic camera it all worked fine until it crashed now there is no sound and it plays in slow motion you can see from the screen shot above it shows sound waves in some but there is no sound. I even tried to reimport the original video from the camera and its still doing the same thing
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by Tom Wolsky,Apr 28, 2016 12:17 AM in response to freefabulousand50
Tom Wolsky
Apr 28, 2016 12:17 AM
in response to freefabulousand50
Level 10 (118,252 points)
Apple TVDDoes the imported media play correctly in the QuickTime player when opened from the Finder.
What hat are the media specs of the material you're using? Not seeing my this camera on the supported camera list.
TRy try reinstalling the application from the App Store.
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Apr 28, 2016 12:26 AM in response to Tom Wolskyby freefabulousand50,No the imported media does not play in Quicktime
I have used this camera several times on my old mac I updated to this new mac a year ago and have only just used it with the camera for the first time. It played fine all through the editing then has just stopped.
So are you saying to uninstall and then reinstall FCP?
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by Tom Wolsky,Apr 28, 2016 12:36 AM in response to freefabulousand50
Tom Wolsky
Apr 28, 2016 12:36 AM
in response to freefabulousand50
Level 10 (118,252 points)
Apple TVMMove the application to the trash and redownload It.
DOes oes the media play at all in the Finder or does it just have a generic icon?
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Apr 28, 2016 12:54 AM in response to Tom Wolskyby freefabulousand50,It plays in slow motion first 2 seconds of sound then no sound. I will try to redownload FCP
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Apr 28, 2016 7:22 PM in response to Tom Wolskyby freefabulousand50,I moved it to trash and then I reinstalled. I have plugged camera in and go to import I can play and have sound and video in the viewer direct from the camera but as soon as I import it goes to slow mo and no sound.
I have imported from this camera before on this computer and edited no problems.
So no change still same problem
I tried to import into Imovie it will import video which plays fine but no sound will import
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May 5, 2016 9:44 PM in response to freefabulousand50by freefabulousand50,Can anyone help with this problem. I have videos to edit and cannot do them because of this problem. Could there be a setting somewhere that has changed.

