KunAlex_
Level 1 (4 points)
iWork

Q: File impossible to open anymore

Hi there, Numbers suddently closed while I was working on a sheet, and now I can't open it anymore, because I have to "update" the app, but there is no update available. I still can open my other files though, I tried on my iPhone too, and I tried almost everything including on my Windows computer (via iCloud). Thank you

Mac Pro

Posted on Apr 28, 2016 5:08 AM

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KunAlex_

Q: File impossible to open anymore

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  • Helpful answers

  • by SGIII,

    SGIII SGIII Apr 28, 2016 8:02 AM in response to KunAlex_
    Level 6 (10,622 points)
    Mac OS X
    Apr 28, 2016 8:02 AM in response to KunAlex_

    It's likely that on your Mac you actually have two versions of Numbers, the newest one in your Applications folder and an older version in a subfolder. Try launching the version that is in the Applications folder and using File > Open to open the document.

     

    SG

  • by VikingOSX,

    VikingOSX VikingOSX Apr 28, 2016 8:45 AM in response to KunAlex_
    Level 7 (20,564 points)
    Mac OS X
    Apr 28, 2016 8:45 AM in response to KunAlex_

    Quit Numbers '09 v2.3. Then double-click on that Numbers v3 spreadsheet icon to open the document properly.

     

    Clicking on the red traffic light in the title bar will close the Numbers '09 v2.3, or Numbers v3.6.1 documents, but not quit the applications. If Numbers '09 remains running, it will intercept all attempts to open a Numbers v3.6.1 document by Numbers v3.6.1. When this happens, Numbers '09 v2.3 will protest that you need a newer version, (perhaps even an index.xml file is missing dialog) which is true because Numbers '09 v2.3 cannot open Numbers v3 documents.

  • by Wayne Contello,

    Wayne Contello Wayne Contello Apr 28, 2016 9:20 AM in response to KunAlex_
    Level 6 (18,977 points)
    iWork
    Apr 28, 2016 9:20 AM in response to KunAlex_

    Please review this user tip:

    Need newer version of Numbers to open file