HT201441: Turn off Find My iPhone Activation Lock

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sohanfromjaipur
Level 1 (5 points)
Apple Music

Q: my id is not working in my iphone

my id is not working in my iphone

iPhone 5, iOS 9.3.1

Posted on Apr 29, 2016 6:56 AM

by sberman,Apple recommended
sberman sberman
Level 8 (40,770 points)
A:

Based on the article you attached above, it appears you bought a used iPhone and the original owner did not turn off Find My iPhone.  Therefore, your iPhone is Activation Locked and you will never be able to use it unless you contact the original owner and have that person release the iPhone.

Posted on Apr 29, 2016 3:41 PM

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sohanfromjaipur

Q: my id is not working in my iphone

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  • by sberman,Apple recommended

    sberman sberman Apr 29, 2016 3:41 PM in response to sohanfromjaipur
    Level 8 (40,770 points)
    Apr 29, 2016 3:41 PM in response to sohanfromjaipur

    Based on the article you attached above, it appears you bought a used iPhone and the original owner did not turn off Find My iPhone.  Therefore, your iPhone is Activation Locked and you will never be able to use it unless you contact the original owner and have that person release the iPhone.