-
All replies
-
Helpful answers
-
Apr 29, 2016 10:24 AM in response to R.saeed68by norm123,Hello R.saeed68,
I am not quite sure what you are trying to delete to clear up iCloud storage, but look over the article below to ensure that you that it is removed.
Manage your iCloud storage
https://support.apple.com/en-us/HT204247
If that does not work, let me know what specifically is not deleting from iCloud so you can get that space back
Take care -
Apr 30, 2016 5:51 AM in response to norm123by R.saeed68,Hello
i was read that link and i know how to clean up icloud storage,
but when i clean it up 1.7gb still in used and all of the space is 3.3gb
-
May 3, 2016 6:11 AM in response to R.saeed68by norm123,Hey R.saeed68,
Is it in relation to anything else, like Mail, Application data, iCloud Photo Library or another backup? Do you have a screenshot of what you are seeing? I would go Settings > iCloud > Storage > Manage Storage and take a screenshot of that screen. That should indicate what is taking up space.
How to take a screenshot on your iPhone, iPad, and iPod touch
https://support.apple.com/en-us/HT200289
Take it easy -
-
May 11, 2016 6:28 AM in response to R.saeed68by norm123,Hi R.saeed68,
At that point I am unsure what it could be. The next thing to do is to contact Apple Support. You can do that with the article below.
Contact Apple Support
https://support.apple.com/contact
Have a good day -
May 11, 2016 9:47 AM in response to R.saeed68by LACAllen,Do you share an Apple ID with someone? Do you have another device?
-

