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Helpful answers
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Apr 29, 2016 12:16 PM in response to Packie1812by Kenichi Watanabe,First, make sure the headphones plug is fully inserted into the headphones jack of iPod. The fit may be tighter than expected, especially when brand new. It should "snap" into place. If the plug is not fully seated, that may cause the problem you describe.
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Apr 29, 2016 12:35 PM in response to Kenichi Watanabeby Packie1812,Didn't work.
Switched over to new earphones, seems to work, ill close this thread soon if I'm sure its solved !
Thank you !
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Apr 29, 2016 12:46 PM in response to Packie1812by Kenichi Watanabe,If the headphones that came with the iPod are the headphones that do not work properly, it's covered by the iPod's warranty (for manufacturing defects). You should be able to get them replaced.