HT201232: Contact Apple for support and service
Learn about Contact Apple for support and service
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Helpful answers
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Apr 30, 2016 2:17 AM in response to mapa3nby ahemmati,My former rescue email is ************** .This was my former company email .At the moment I am not working in that company and this email is not exist and valid. now , I need to change my Rescue email to my other private email : **************, would you please change it .
Rgds
Ali *********
<Personal Information Edited by Host>
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Apr 30, 2016 2:23 AM in response to ahemmatiby mapa3n,If I have understood correctly you must change the Apple ID connected to Developer Portal from here.
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Apr 30, 2016 2:28 AM in response to mapa3nby ahemmati,Dear Friend , I already check your mentioned page for changing my rescue email address but via that page this address could not be changed !!
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Apr 30, 2016 3:01 AM in response to ahemmatiby mapa3n,...on the right there is a light blue link named Edit, click on it and then on Change your Apple ID...
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Apr 30, 2016 3:27 AM in response to ahemmatiby King_Penguin,Log into the account on http://appleid.apple.com, and click the Edit button to the right of the Security section :
After answering your security questions you should get a screen where you can remove your existing rescue email address (click the 'x' to the address's right) and add a new one
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Apr 30, 2016 3:52 AM in response to King_Penguinby ahemmati,The problem is that , I don't remember my replies to security questions !!
for knowing this questions I need apple to send replies on security email .my security email is not available now .So, I need to define a new security email first !
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Apr 30, 2016 4:06 AM in response to ahemmatiby King_Penguin,You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset - from the bottom of If you forgot the answers to your Apple ID security questions - Apple Support :
If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.

