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All replies
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Helpful answers
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Apr 30, 2016 9:02 AM in response to nomadterpby ManSinha,Please try the steps in this article
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
If this does not resolve the issue - please post back with details of any error menages and we can try and help
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Apr 30, 2016 9:03 AM in response to nomadterpby elcpu,Try the steps in the article. If they do not help then try deleting iTunes and reinstalling it.
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
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Apr 30, 2016 9:16 AM in response to nomadterpby nomadterp,I have tried everything suggested and it still freezes when i connect my iphone. I am going to uninstall iTunes one last time and try it again.
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Apr 30, 2016 9:25 AM in response to nomadterpby elcpu,Try again but please follow the steps here exactly. Please remove all Apple components as listed in the article, this is essential. Also temporarily disable any antivirus software while downloading the iTunes file.
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
