iPhone
Q: Apple iPhone 4s driver usb for windows 8.1
Apple iPhone 4s no driver usb for windows 8.1
iPhone 4S, iOS 9.3.1
Posted on Apr 30, 2016 12:51 AM
by sterling r,Solvedanswer
Community Specialists
Hello syap_pop,
It sounds like you need the driver installed on Windows 8.1 for iOS devices. Use this section of the following article:
If iTunes doesn't recognize your iPhone, iPad, or iPod
You don't see the Apple Mobile Device USB Driver
- Disconnect your device from your computer.
- Save a screenshot by pressing the device's Home button and Sleep/Wake button at the same time. The screen should flash briefly.
- Reconnect your device to your computer.
- If you see any of these sections in Device Manager, expand them:
- Imaging Devices
- Other Devices
- Portable Devices
- Universal Serial Bus Controllers
Now look for the entry that recognizes the device as a camera. You should see "Apple iPhone," "Apple iPad," or "Apple iPod." Right-click the device entry, then manually update the Apple Mobile Device USB Driver.
If only Unknown Device appears, follow these steps:
- Right-click on the Unknown Device entry.
- Choose Properties from the shortcut menu and then click the Details tab.
- In the drop-down menu, select Hardware IDs.
- If the ID starts with something other than USB\VID_0000&PID_0000, go to Device manager and right-click the Unknown Device entry, then manually update the Apple Mobile Device USB Driver.
- If the ID starts with USB\VID_0000&PID_0000, then follow the remaining steps.
- Disconnect the device and unplug all USB devices from the computer.
- Shut the computer down, then turn it back on.
- Reconnect the device, testing each USB port for about 30 seconds to see if the device is recognized.
- Test with a different, known-good 30-pin-to-USB or Lightning-Connector-to-USB cable, if available.
If you still need help, contact Apple Support.
Thank you for using Apple Support Communities.
Posted on May 1, 2016 11:11 AM