HT204904: How to reinstall OS X
Learn about How to reinstall OS X
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May 1, 2016 1:31 PM in response to Terezin2726by OGELTHORPE,It would be helpful to know the EXACT model/year MBP that you have.
On the back is the serial number. Enter it here and post back the information.
https://checkcoverage.apple.com/
Ciao.