littleeden
Level 1 (88 points)
iTunes

Q: Some songs shown as matched on my Mac are not visible on my iPhone

As the title says, checking the iCloud status of my music library on iTunes on my Macbook, certain songs (in fact a whole album) are shown as 'matched', but do not appear at all on my iPhone.  Please note that some others shown as 'matched' do appear and are available to play on the phone. Have I missed something obvious?

 

Thanks

MacBook Pro with Retina display, OS X Yosemite (10.10.5), null

Posted on May 2, 2016 11:54 AM

by littleeden,Solvedanswer
littleeden littleeden
Level 1 (88 points)
iTunes
A:

OK - found it!  For some reason the album is listed as by 'Various Artists' rather than 'Abba' - don't know why iTunes would do that, but at least it's available on my iPhone now - I just have to remember where to look for it!

Posted on May 4, 2016 4:59 AM

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littleeden

Q: Some songs shown as matched on my Mac are not visible on my iPhone

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  • Helpful answers

  • by judysings,

    judysings judysings May 3, 2016 12:58 PM in response to littleeden
    Community Specialists
    May 3, 2016 12:58 PM in response to littleeden

    Hi littleeden,

    I understand you are not seeing some of the iTunes Music that is matched on your iPhone.  The resource below provides some troubleshooting steps if some of your songs are missing.

     

    Get help with iTunes Match

     

    If you can’t see your iTunes Match library on your iPhone, iPad, or iPod touch

    If your iTunes Match library is missing, restart your iOS device. 

    If you still can't see it after the restart:

    1. Turn off iCloud Music Library and then turn it back on. 
         
      1. Go to Settings > Music. 
        2.  
      2. Turn off iCloud Music Library.
        3.  
      3. Close Settings.
        4.  
      4. Go to Settings > Music.
        5.  
      5. Turn on iCloud Music Library.
    2. Sign out of iTunes and then sign back in.

    See if your songs are available for download

    In iTunes, turn on the iCloud Download column to see the iCloud Music Library icons. A "Available for download" icon   appears next to songs that are available in iCloud Music Library but haven't been saved to your computer and therefore won't be matched.

    If some of your songs are missing or the song names are dimmed

    If songs that you bought are missing or the song names appear in grey text, they might use digital rights management (DRM). You need to authorize your computer before you can play these songs.

    After you authorize, choose File > Library > Update iCloud Music Library from the menu bar at the top of your computer screen.

     

     

    Take care,

  • by littleeden,

    littleeden littleeden May 4, 2016 4:44 AM in response to judysings
    Level 1 (88 points)
    iTunes
    May 4, 2016 4:44 AM in response to judysings

    Thanks for the reply.  I had already tried updating my library, as described, but the problem is that when I check the iCloud status of the album in question in iTunes on my MBP, all the tracks show up in bold text and are listed as 'matched' (this is an album I ripped from a CD), however, when I check my music on my iPhone, the whole album just does not appear.  To give you a bit more info, the album in question is Arrival, by Abba - I have other Abba albums, which show up just fine on my phone, and also plenty of other albums ripped from CDs, which also show up. Just to be clear, I have been able to play this album on iTunes on my MBP for years without any problems either.   I'm wondering if it might still be something to do with DRM - any further thoughts?

  • by littleeden,

    littleeden littleeden May 4, 2016 4:53 AM in response to judysings
    Level 1 (88 points)
    iTunes
    May 4, 2016 4:53 AM in response to judysings

    OK, this is weird - I found this thread: Not showing on all devices

     

    Now, I checked under 'albums', as suggested in the thread, but no luck.  However, when I checked under 'songs' - all the songs from the album seem to be there.

  • by littleeden,Solvedanswer

    littleeden littleeden May 4, 2016 4:59 AM in response to judysings
    Level 1 (88 points)
    iTunes
    May 4, 2016 4:59 AM in response to judysings

    OK - found it!  For some reason the album is listed as by 'Various Artists' rather than 'Abba' - don't know why iTunes would do that, but at least it's available on my iPhone now - I just have to remember where to look for it!

  • by judysings,

    judysings judysings May 4, 2016 11:24 AM in response to littleeden
    Community Specialists
    May 4, 2016 11:24 AM in response to littleeden

    Hey littleeden,

    Glad you solved the mystery!  Thanks for letting me know.  

    Enjoy your music!