Q: My iphone having problem with wifi connections
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May 2, 2016 2:12 PMby judysings,Hello muhammad,
If you are having trouble connecting your iPhone to your wireless network, take a look at these troubleshooting steps:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Take care,
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by elcpu,May 2, 2016 3:13 PM
elcpu
May 2, 2016 3:13 PM
in response to muhammad ahmadfromdoha
Level 6
(16,265 points)
Photos for MacBelow are some general suggestions for Wi-Fi issues. I suggest starting from the top and working down, maybe they will help....
1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.
2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.
3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).
4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4
5) Disable device prioritization on the router if this feature is available.
6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).
7) Try device at another Network, i.e., neighbors’, public coffee house, etc.
8) Restore the Device (ask for additional for details if desired).
https://support.apple.com/en-us/HT201252
9) Go to an Apple Store for hardware evaluation.
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May 2, 2016 3:47 PMby real jg,All wifi networks or just your home/work network?
Head to McDonalds, crab a coffee (or a Big Mac) join wifi - does it work now?
No? - enjoy the snack and carry on to Apple store after backing up and restoring as new.
Yes? - enjoy the snack and get back on twitter. Troubleshoot the network it doesn't connect to.
