Mcd52
Level 1 (4 points)
iPod

Q: why is my nano not showing up in iTunes when i connect with USB port

why is my nano not showing up in iTunes when i connect with USB port

iPad 2 Wi-Fi

Posted on May 2, 2016 9:27 PM

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Mcd52

Q: why is my nano not showing up in iTunes when i connect with USB port

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 2, 2016 9:40 PM in response to Mcd52
    Level 10 (120,969 points)
    Apple Music
    May 2, 2016 9:40 PM in response to Mcd52

    Make sure that you have the latest version of iTunes that works with your computer.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 3, 2016 3:21 AM in response to Mcd52
    Level 8 (38,485 points)
    Mac OS X
    May 3, 2016 3:21 AM in response to Mcd52

    If possible, to rule out faulty USB docking cable, try a different cable, or use the current cable with another Apple device, to confirm it works properly.

     

    Also, watch the iPod's screen when you connect it to your computer.  Does it say "Do not disconnect" or "Connected"?  Or does it only show the battery charging symbol?  Or does it not react at all to being connected?

     

    It would be helpful to know if you use a Mac or Windows PC.  If Window, what version?