Moonraker

Q: Issue trying to clean install Windows 10 on Fusion Drive. el Capitan.

Issue: Trying a clean install of Windows 10 via Boot Camp Assistant on an iMac 27 inch (Late2013) with 10.11.4 results in the installation taking hours (over 8 hours) and then unable to install Boot Camp updates. Basically installation taking much longer than normal and unable to install the Apple software updates or create normally booting Windows 10 Boot Camp.

 

Background: After slowdown issues after upgrading to 10.11.4 (with Bootcamp upgraded Windows 10) which had previously worked fine for 10 months, to the point of a hour to boot to OS X, I decided to do a clean install of my iMac with 3TB Fusion Drive.

 

As I was unable to remove the Boot Camp partition via BCA due to it taking forever to even load, I used Internet Recovery and reinitialised the Fusion Drive. This then required me to repair the Fusion Drive partition via DU 'fix' option which appeared to work fine. And reinstalled OS X 10.11.4 which works fine now (no delays etc.)

 

On trying to use BCA to create a new Boot Camp partition and a clean Windows 10 install, after downloading a W10 disk image direct from Microsoft (Win10_1511_1_English_x64), BCA downloading the software updates and selecting the desired partition, it commenced reboot and initialise the install. However the whole process was very slow, each stage taking much longer than usual, to progress. Leaving it for hours still left a blank screen or one with a rotating circle.

 

I tried with another USB 3 stick and also a USB 2 stick but neither made a difference.

 

On the last attempt I left it running over night and after 8-9 hours it eventually reached the Windows 10 desk top and the Apple Bootcamp Update launching to load the updates. However it just hung and even after 2 hours nothing had happened. Rebooting and trying again was the same.

 

After this I tried creating a Windows 8.0 install via BCA however it just gives a GPT error when trying to select the drive (due to el Capitan I assume?)

 

After four days of efforts I am at a lose as to how to get the Windows 10 onto the Boot Camp partition. I am unable even to install W8 and upgrade due to GPT error.

 

Any help or suggestions how to proceed with diagnosing/resolving the issue would be appreciated.

 

Details:

System: iMac (27-inch, Late 2013), 3,4 GHz Intel Core i5, 16 GB 1600 MHz DDR3, NVIDIA GeForce GTX 780M 4096 MB, OS X 10.11.4.

  • Nothing other than keyboard and mouse attached via USB ports, along with the BCA USB stick. No other devices attached.
  • Reset NVRAM, SMC and ran Disk Utility a number of times. No issue reported.  Ran NVRAM reset before each attempt.
  • Ran EtreCheck report which appeared OK.
  • Ran Diagnostic check which returned no issue.

One detail I noticed after fixing the Fusion Drive there are now two Macintosh HD images when using option boot. Only one previously. The are named 'Macintosh HD' and 'Macintosh HD2'. I remember there being three at one time in Yosemite but that was fixed in an update.

Also, there appears to be no Recovery partition. Cmd+R launches Internet Recovery.

 

Distil results (Boot Camp partition removed):

 

/dev/disk0 (internal, physical):

   #:                       TYPE NAME                    SIZE       IDENTIFIER

   0:      GUID_partition_scheme                        *121.3 GB   disk0

   1:                        EFI EFI                     209.7 MB   disk0s1

   2:          Apple_CoreStorage Internal Drive          121.0 GB   disk0s2

   3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3

/dev/disk2 (internal, physical):

   #:                       TYPE NAME                    SIZE       IDENTIFIER

   0:      GUID_partition_scheme                        *3.0 TB     disk2

   1:                        EFI NO NAME                 209.7 MB   disk2s1

   2:          Apple_CoreStorage Internal Drive          3.0 TB     disk2s2

   3:                 Apple_Boot Boot OS X               134.2 MB   disk2s4

/dev/disk3 (internal, virtual):

   #:                       TYPE NAME                    SIZE       IDENTIFIER

   0:                  Apple_HFS Macintosh HD           +3.1 TB     disk3

                                 Logical Volume on disk0s2, disk2s2

                                 7BE1F343-ACBE-4144-BF86-C838BE1E49D4

                                 Unencrypted Fusion Drive

imac---simon:~ simon$ diskutil cs list

CoreStorage logical volume groups (1 found)

|

+-- Logical Volume Group CA0B8D0A-6315-4E85-B313-52AB509473F2

    =========================================================

    Name:         Internal Drive

    Status:       Online

    Size:         3121237860352 B (3.1 TB)

    Free Space:   0 B (0 B)

    |

    +-< Physical Volume 5E75EE74-EE1F-4FCB-A0C5-9ED5517FEB93

    |   ----------------------------------------------------

    |   Index:    0

    |   Disk:     disk0s2

    |   Status:   Online

    |   Size:     120988852224 B (121.0 GB)

    |

    +-< Physical Volume 91D639D6-634E-47C1-AFE5-616CE12E71E0

    |   ----------------------------------------------------

    |   Index:    1

    |   Disk:     disk2s2

    |   Status:   Online

    |   Size:     3000249008128 B (3.0 TB)

    |

    +-> Logical Volume Family EE9934AC-F3CB-4101-ADB6-576F4371B4B9

        ----------------------------------------------------------

        Encryption Type:         None

        |

        +-> Logical Volume 7BE1F343-ACBE-4144-BF86-C838BE1E49D4

            ---------------------------------------------------

            Disk:                  disk3

            Status:                Online

            Size (Total):          3106705375232 B (3.1 TB)

            Revertible:            No

            LV Name:               Macintosh HD

            Volume Name:           Macintosh HD

            Content Hint:          Apple_HFS

            LVG Type:              Fusion, Sparse

iMac (27-inch, Late 2013), OS X El Capitan (10.11.4), null

Posted on Apr 28, 2016 8:39 AM

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Q: Issue trying to clean install Windows 10 on Fusion Drive. el Capitan.

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  • by Moonraker,

    Moonraker Moonraker May 2, 2016 4:51 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 4:51 PM in response to Loner T

    Booted to Internet Recovery > Terminal and tried to follow instructions, amending for differing UUIDs etc. Hopefully this was the correct result. Copied for info (not sure how to use spoiler tag so posted full results)

     

    Now rebooting and installing OS X Yosemite and update to 10.10.5 and should be ready for the next step.

     

    -bash-3.2# diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI                         209.7 MB   disk0s1

       2:          Apple_CoreStorage                         121.0 GB   disk0s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     Apple_partition_scheme                        *1.2 GB     disk1

       1:        Apple_partition_map                         30.7 KB    disk1s1

       2:                  Apple_HFS Mac OS X Base System    1.2 GB     disk1s2

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk2

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk3

    /dev/disk4

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk4

    /dev/disk5

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk5

    /dev/disk6

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk6

    /dev/disk7

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *6.3 MB     disk7

    /dev/disk8

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *2.1 MB     disk8

    /dev/disk9

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk9

    /dev/disk10

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk10

    /dev/disk11

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk11

    /dev/disk12

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk12

    /dev/disk13

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *3.0 TB     disk13

       1:                        EFI                         209.7 MB   disk13s1

       2:          Apple_CoreStorage                         3.0 TB     disk13s2

       3:                 Apple_Boot Recovery HD             650.1 MB   disk13s3

    /dev/disk14

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                  Apple_HFS Macintosh HD           *3.1 TB     disk14

    -bash-3.2# diskutil cs list

    CoreStorage logical volume groups (1 found)

    |

    +-- Logical Volume Group 325DB18C-74DF-4E97-9E20-43E32159069D

        =========================================================

        Name:         OSX-LVG

        Status:       Online

        Size:         3120721960960 B (3.1 TB)

        Free Space:   0 B (0 B)

        |

        +-< Physical Volume 6641A8D4-B739-4E86-843E-5C686A8DF4DE

        |   ----------------------------------------------------

        |   Index:    0

        |   Disk:     disk0s2

        |   Status:   Online

        |   Size:     120988852224 B (121.0 GB)

        |

        +-< Physical Volume 52281275-3F5C-4434-903B-2F7BEA53600D

        |   ----------------------------------------------------

        |   Index:    1

        |   Disk:     disk13s2

        |   Status:   Online

        |   Size:     2999733108736 B (3.0 TB)

        |

        +-> Logical Volume Family 86480997-C77F-4C38-8CF0-D601FB0213B1

            ----------------------------------------------------------

            Encryption Status:       Unlocked

            Encryption Type:         None

            Conversion Status:       NoConversion

            Conversion Direction:    -none-

            Has Encrypted Extents:   No

            Fully Secure:            No

            Passphrase Required:     No

            |

            +-> Logical Volume 5073B838-BBC1-4931-85A1-55558687D58F

                ---------------------------------------------------

                Disk:               disk14

                Status:             Online

                Size (Total):       3106189475840 B (3.1 TB)

                Size (Converted):   -none-

                Revertible:         No

                LV Name:            Macintosh HD

                Volume Name:        Macintosh HD

                Content Hint:       Apple_HFS

    -bash-3.2# diskutil cs deleteVolume 5073B838-BBC1-4931-85A1-55558687D58F

    Started CoreStorage operation on disk14 Macintosh HD

    Unmounting disk14

    Removing Logical Volume from Logical Volume Group

    Finished CoreStorage operation on disk14 Macintosh HD

    -bash-3.2# diskutil cs delete 325DB18C-74DF-4E97-9E20-43E32159069D

    Started CoreStorage operation

    Destroying Logical Volume Group

    Erasing disk0s2

    Initialized /dev/rdisk0s2 as a 113 GB HFS Plus volume with a 16384k journal

    Mounting disk

    Erasing disk13s2

    Initialized /dev/rdisk13s2 as a 3 TB HFS Plus volume with a 229376k journal

    Mounting disk

    Finished CoreStorage operation

    -bash-3.2# diskutil eraseDisk jhfs+ SSD disk0

    Started erase on disk0

    Unmounting disk

    Creating the partition map

    Waiting for the disks to reappear

    Formatting disk0s2 as Mac OS Extended (Journaled) with name SSD

    Initialized /dev/rdisk0s2 as a 113 GB HFS Plus volume with a 16384k journal

    Mounting disk

    Finished erase on disk0

    -bash-3.2# diskutil partitiondisk disk0 GPT jhfs+ SSD 60g fat32 BOOTCAMP R

    Started partitioning on disk0

    Unmounting disk

    Creating the partition map

    Waiting for the disks to reappear

    Formatting disk0s2 as Mac OS Extended (Journaled) with name SSD

    Initialized /dev/rdisk0s2 as a 56 GB HFS Plus volume with a 8192k journal

    Mounting disk

    Formatting disk0s3 as MS-DOS (FAT32) with name BOOTCAMP

    4096 bytes per physical sector

    /dev/rdisk0s3: 119348736 sectors in 1864824 FAT32 clusters (32768 bytes/cluster)

    bps=512 spc=64 res=32 nft=2 mid=0xf8 spt=32 hds=255 hid=117598208 drv=0x80 bsec=119377920 bspf=14576 rdcl=2 infs=1 bkbs=6

    Mounting disk

    Finished partitioning on disk0

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI                         209.7 MB   disk0s1

       2:                  Apple_HFS SSD                     59.9 GB    disk0s2

       3:       Microsoft Basic Data BOOTCAMP                61.1 GB    disk0s3

    -bash-3.2# diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI                         209.7 MB   disk0s1

       2:                  Apple_HFS SSD                     59.9 GB    disk0s2

       3:       Microsoft Basic Data BOOTCAMP                61.1 GB    disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     Apple_partition_scheme                        *1.2 GB     disk1

       1:        Apple_partition_map                         30.7 KB    disk1s1

       2:                  Apple_HFS Mac OS X Base System    1.2 GB     disk1s2

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk2

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk3

    /dev/disk4

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk4

    /dev/disk5

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk5

    /dev/disk6

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk6

    /dev/disk7

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *6.3 MB     disk7

    /dev/disk8

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *2.1 MB     disk8

    /dev/disk9

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk9

    /dev/disk10

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk10

    /dev/disk11

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk11

    /dev/disk12

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk12

    /dev/disk13

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *3.0 TB     disk13

       1:                        EFI                         209.7 MB   disk13s1

       2:                  Apple_HFS Untitled                3.0 TB     disk13s2

    -bash-3.2# diskutil eraseDisk jhfs+ HDD disk13

    Started erase on disk13

    Unmounting disk

    Creating the partition map

    Waiting for the disks to reappear

    Formatting disk13s2 as Mac OS Extended (Journaled) with name HDD

    Initialized /dev/rdisk13s2 as a 3 TB HFS Plus volume with a 229376k journal

    Mounting disk

    Finished erase on disk13

    -bash-3.2# diskutil cs create OSX-LVG disk0s2 disk13s2

    Started CoreStorage operation

    Unmounting disk0s2

    Touching partition type on disk0s2

    Adding disk0s2 to Logical Volume Group

    Unmounting disk13s2

    Touching partition type on disk13s2

    Adding disk13s2 to Logical Volume Group

    Creating Core Storage Logical Volume Group

    Switching disk0s2 to Core Storage

    Switching disk13s2 to Core Storage

    Waiting for Logical Volume Group to appear

    Discovered new Logical Volume Group "687B49DF-097F-4104-9AD2-67DFDF17EA37"

    Core Storage LVG UUID: 687B49DF-097F-4104-9AD2-67DFDF17EA37

    Finished CoreStorage operation

    -bash-3.2# diskutil cs createVolume 687B49DF-097F-4104-9AD2-67DFDF17EA37 jhfs+ "Macintosh HD" 100%

    Started CoreStorage operation

    Waiting for Logical Volume to appear

    Formatting file system for Logical Volume

    Initialized /dev/rdisk14 as a 3 TB HFS Plus volume with a 237568k journal

    Mounting disk

    Core Storage LV UUID: CA006480-3621-402F-B7CE-AF107848BC13

    Core Storage disk: disk14

    Finished CoreStorage operation

    -bash-3.2# diskutil list

    /dev/disk0

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *121.3 GB   disk0

       1:                        EFI                         209.7 MB   disk0s1

       2:          Apple_CoreStorage SSD                     59.9 GB    disk0s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk0s5

       4:       Microsoft Basic Data BOOTCAMP                61.1 GB    disk0s3

    /dev/disk1

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:     Apple_partition_scheme                        *1.2 GB     disk1

       1:        Apple_partition_map                         30.7 KB    disk1s1

       2:                  Apple_HFS Mac OS X Base System    1.2 GB     disk1s2

    /dev/disk2

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk2

    /dev/disk3

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk3

    /dev/disk4

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk4

    /dev/disk5

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk5

    /dev/disk6

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk6

    /dev/disk7

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *6.3 MB     disk7

    /dev/disk8

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *2.1 MB     disk8

    /dev/disk9

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk9

    /dev/disk10

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk10

    /dev/disk11

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *524.3 KB   disk11

    /dev/disk12

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                            untitled               *1.0 MB     disk12

    /dev/disk13

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:      GUID_partition_scheme                        *3.0 TB     disk13

       1:                        EFI                         209.7 MB   disk13s1

       2:          Apple_CoreStorage HDD                     3.0 TB     disk13s2

       3:                 Apple_Boot Boot OS X               134.2 MB   disk13s3

    /dev/disk14

       #:                       TYPE NAME                    SIZE       IDENTIFIER

       0:                  Apple_HFS Macintosh HD           *3.0 TB     disk14

    -bash-3.2# diskutil cs list

    CoreStorage logical volume groups (1 found)

    |

    +-- Logical Volume Group 687B49DF-097F-4104-9AD2-67DFDF17EA37

        =========================================================

        Name:         OSX-LVG

        Status:       Online

        Size:         3060114792448 B (3.1 TB)

        Free Space:   0 B (0 B)

        |

        +-< Physical Volume CBB69C63-DF85-418E-8489-B8BD8B1B844C

        |   ----------------------------------------------------

        |   Index:    0

        |   Disk:     disk0s2

        |   Status:   Online

        |   Size:     59865784320 B (59.9 GB)

        |

        +-< Physical Volume 5E77533D-7FA4-4A1F-B15F-82AD2135425C

        |   ----------------------------------------------------

        |   Index:    1

        |   Disk:     disk13s2

        |   Status:   Online

        |   Size:     3000249008128 B (3.0 TB)

        |

        +-> Logical Volume Family 02D89DF3-70B4-4D56-A375-CDB575A49DED

            ----------------------------------------------------------

            Encryption Status:       Unlocked

            Encryption Type:         None

            Conversion Status:       NoConversion

            Conversion Direction:    -none-

            Has Encrypted Extents:   No

            Fully Secure:            No

            Passphrase Required:     No

            |

            +-> Logical Volume CA006480-3621-402F-B7CE-AF107848BC13

                ---------------------------------------------------

                Disk:               disk14

                Status:             Online

                Size (Total):       3045766856704 B (3.0 TB)

                Size (Converted):   -none-

                Revertible:         No

                LV Name:            Macintosh HD

                Volume Name:        Macintosh HD

                Content Hint:       Apple_HFS

    -bash-3.2#

  • by Moonraker,

    Moonraker Moonraker May 2, 2016 5:32 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 5:32 PM in response to Loner T

    10.10.5 Installed and updated. Disconnecting computer and then attempt to install W10 to new Bootcamp partition which shows on the desktop. Will time install and report progress.

    3. Boot from W10 Installer USB and choose the ~60GB partition on the SSD and install W10 and capture timing.

    No errors reported by Disk Utility check before reboot.

  • by Loner T,

    Loner T Loner T May 2, 2016 6:00 PM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 2, 2016 6:00 PM in response to Moonraker

    My fingers, eyes, and toes crossed for expected improvement.

  • by Moonraker,

    Moonraker Moonraker May 2, 2016 6:13 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 6:13 PM in response to Loner T

    And W10 with Boot Camp updates installed within 20 minutes... Almost too cruel. With your great guidance we have reached this point.

     

    So install looks fine. Just have to work out if there is some other issue with the Fusion Drive HDD partition setup, or there is in fact a physical issue not reported via Diagnostics or Disk Utility.

     

    Bearing in mind W10 worked perfectly fine on the HDD installed with BCA prior to the clean install due to the 11.10.4 slowing down the OS X install and Boot Camp which began this odyssey a week ago.

     

    Any suggestions appreciated, as are all your efforts and help so far.

  • by Loner T,

    Loner T Loner T May 2, 2016 7:02 PM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 2, 2016 7:02 PM in response to Moonraker

    I think your 3TB HDD is failing. Can you download and install SMARTMonTools (https://www.smartmontools.org/) and check your HDD? This should at least tell you what the SMART reports are. I am curious to see what it reports.

     

    The Late 2013 3TB disks are prone to failures as mentioned in https://www.apple.com/support/imac-harddrive-3tb/ .

  • by Moonraker,

    Moonraker Moonraker May 2, 2016 7:29 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 7:29 PM in response to Loner T

    Needs confirming one way or the other for sure.

     

    I don't have xCode installed or use the command line much but will download and get smartmonstools installed and check it out tomorrow.

     

    Thanks for the link. I was not aware of the potential issues and will check further. TBH The Fusion Drive sounded a good idea when purchasing the iMac and has worked well enough, but especially for use with Boot Camp it has been a pain compared to a single HD.

     

    Just want to say thanks a lot for all your help. It really reaffirms my hope in the Mac community.

  • by Loner T,

    Loner T Loner T May 2, 2016 7:38 PM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 2, 2016 7:38 PM in response to Moonraker

    It is late in your part of the world, but may I request inputting your serial number in the 3TB link for a quick check?

  • by Moonraker,

    Moonraker Moonraker May 2, 2016 7:47 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 7:47 PM in response to Loner T

    Yes, I checked it and apparently it is not one of the range of serials. It is close however but I will need to let iCloud restore my Mail archives to check my emails for the purchase date. I also need to check the warranty situation in Europe/ France now after the changes. I suspect it is two years which puts it out of warranty but need confirmation and on specific elements.

     

    The serial number you entered is not eligible under this program because either:

    - It's not one of the serial numbers in the affected range

    OR

    - Our records show that your hard drive has already been replaced. If you paid for hard drive replacement, check with Apple to see if you are eligible for a refund.

     

    Sadly they made it a lot harder to DIY HD replacement with the glueing of the screen assembly. I have replaced previous iMac HD's but if this proves a faulty drive I suspect the Apple Store cost will be high and maybe too much hassle myself. It's a 6 hour return trip to the nearest Store also so not ideal.

     

    I'll check it first and take it from there.

  • by Loner T,

    Loner T Loner T May 2, 2016 7:52 PM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 2, 2016 7:52 PM in response to Moonraker

    If you get a chance, under System Profile -> SATA, can you check what are the details of the HDD? If it is a third-party (not Apple-modified) HDD, you may have another option. Name starting with ST is usually Seagate, H is typically Hitachi, WD is Western Digital.

  • by Moonraker,

    Moonraker Moonraker May 2, 2016 8:01 PM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 2, 2016 8:01 PM in response to Loner T

    I think it is Apple only for the Fusion drive?  Possibly I could replace ideally with an SSD but need to read more. iFixit has instructions but needs custom tools really and not an easy one (I miss my G3 )

     

    I did check the SMART status last week and it remains verified but will have better idea once I have mons tools installed etc.

     

    Looks like my iMac 27 (Late 2013) is one month  (24 Oct 2013) out of the Apple replacement programme. Will run tests and see how it is.

     

    APPLE HDD ST3000DM001:

     

     

      Capacity: 3 TB (3,000,592,982,016 bytes)

      Model: APPLE HDD ST3000DM001                

      Revision: AP18 

      Serial Number:            W1F3VVT7

      Native Command Queuing: Yes

      Queue Depth: 32

      Removable Media: No

      Detachable Drive: No

      BSD Name: disk1

      Rotational Rate: 7200

      Medium Type: Rotational

      Partition Map Type: GPT (GUID Partition Table)

      S.M.A.R.T. status: Verified

      Volumes:

    EFI:

      Capacity: 209.7 MB (209,715,200 bytes)

      BSD Name: disk1s1

      Content: EFI

      Volume UUID: 0E239BC6-F960-3107-89CF-1C97F78BB46B

    disk1s2:

      Capacity: 3 TB (2,999,733,108,736 bytes)

      BSD Name: disk1s2

      Content: Apple_CoreStorage

    Recovery HD:

      Capacity: 650.1 MB (650,117,120 bytes)

      BSD Name: disk1s4

      Content: Apple_Boot

      Volume UUID: 46365505-174F-33A4-9B23-701552A5FE19

     

    APPLE

  • by Loner T,

    Loner T Loner T May 2, 2016 8:34 PM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 2, 2016 8:34 PM in response to Moonraker
    Model: APPLE HDD ST3000DM001

    This is a Seagate 3TB drive - http://www.seagate.com/internal-hard-drives/desktop-hard-drives/desktop-hdd/?sku =ST3000DM001

     

    You may get a replacement drive from Seagate, but replacing it will be a painful exercise with/without tools.

  • by Moonraker,

    Moonraker Moonraker May 3, 2016 8:11 AM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 3, 2016 8:11 AM in response to Loner T

    Never used smartmontools so hopefully this is correct. It should be the HDD drive;

     

    Unsure myself how to read the results yet other than the basic part;

     

    SMART overall-health self-assessment test result: PASSED

     

    Hopefully it shows something one way or the other. Let me know if I need to redo or try another test.

     

    imac---simon:~ simon$ smartctl -a disk1s2

    smartctl 6.4 2015-06-04 r4109 [x86_64-apple-darwin14.3.0] (local build)

    Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

     

    === START OF INFORMATION SECTION ===

    Model Family:     Seagate Barracuda 7200.14 (AF)

    Device Model:     APPLE HDD ST3000DM001

    Serial Number:    W1F3VVT7

    LU WWN Device Id: 5 000c50 06ad8afcd

    Firmware Version: AP18

    User Capacity:    3,000,592,982,016 bytes [3.00 TB]

    Sector Sizes:     512 bytes logical, 4096 bytes physical

    Rotation Rate:    7200 rpm

    Form Factor:      3.5 inches

    Device is:        In smartctl database [for details use: -P show]

    ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b

    SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)

    Local Time is:    Tue May  3 17:06:02 2016 CEST

    SMART support is: Available - device has SMART capability.

    SMART support is: Enabled

     

    === START OF READ SMART DATA SECTION ===

    SMART overall-health self-assessment test result: PASSED

    See vendor-specific Attribute list for marginal Attributes.

     

    General SMART Values:

    Offline data collection status:  (0x82) Offline data collection activity

      was completed without error.

      Auto Offline Data Collection: Enabled.

    Self-test execution status:      (   0) The previous self-test routine completed

      without error or no self-test has ever

      been run.

    Total time to complete Offline

    data collection: (  584) seconds.

    Offline data collection

    capabilities:  (0x7b) SMART execute Offline immediate.

      Auto Offline data collection on/off support.

      Suspend Offline collection upon new

      command.

      Offline surface scan supported.

      Self-test supported.

      Conveyance Self-test supported.

      Selective Self-test supported.

    SMART capabilities:            (0x0003) Saves SMART data before entering

      power-saving mode.

      Supports SMART auto save timer.

    Error logging capability:        (0x01) Error logging supported.

      General Purpose Logging supported.

    Short self-test routine

    recommended polling time:  (   1) minutes.

    Extended self-test routine

    recommended polling time:  ( 336) minutes.

    Conveyance self-test routine

    recommended polling time:  (   2) minutes.

    SCT capabilities:        (0x10bd) SCT Status supported.

      SCT Error Recovery Control supported.

      SCT Feature Control supported.

      SCT Data Table supported.

     

    SMART Attributes Data Structure revision number: 10

    Vendor Specific SMART Attributes with Thresholds:

    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

      1 Raw_Read_Error_Rate     0x000f   109   086   006    Pre-fail  Always       -       78018264

      3 Spin_Up_Time            0x0003   096   094   000    Pre-fail  Always       -       0

      4 Start_Stop_Count        0x0032   099   099   020    Old_age   Always       -       1903

      5 Reallocated_Sector_Ct   0x0033   093   093   036    Pre-fail  Always       -       9408

      7 Seek_Error_Rate         0x000f   081   060   030    Pre-fail  Always       -       4451474061

      9 Power_On_Hours          0x0032   081   081   000    Old_age   Always       -       17202

    10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0

    12 Power_Cycle_Count       0x0032   097   097   020    Old_age   Always       -       3927

    184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0

    187 Reported_Uncorrect      0x0032   037   037   000    Old_age   Always       -       63

    188 Command_Timeout         0x0032   100   093   000    Old_age   Always       -       35 35 39

    189 High_Fly_Writes         0x003a   074   074   000    Old_age   Always       -       26

    190 Airflow_Temperature_Cel 0x0022   071   042   045    Old_age   Always   In_the_past 29 (0 48 29 19 0)

    191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0

    192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       752

    193 Load_Cycle_Count        0x0032   099   099   000    Old_age   Always       -       3930

    194 Temperature_Celsius     0x0022   029   058   000    Old_age   Always       -       29 (0 15 0 0 0)

    197 Current_Pending_Sector  0x0012   001   001   000    Old_age   Always       -       37584

    198 Offline_Uncorrectable   0x0010   001   001   000    Old_age   Offline      -       37584

    199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0

    240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       17359h+15m+27.797s

    241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       29493089251

    242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       55448573956

     

    SMART Error Log Version: 1

    ATA Error Count: 63 (device log contains only the most recent five errors)

      CR = Command Register [HEX]

      FR = Features Register [HEX]

      SC = Sector Count Register [HEX]

      SN = Sector Number Register [HEX]

      CL = Cylinder Low Register [HEX]

      CH = Cylinder High Register [HEX]

      DH = Device/Head Register [HEX]

      DC = Device Command Register [HEX]

      ER = Error register [HEX]

      ST = Status register [HEX]

    Powered_Up_Time is measured from power on, and printed as

    DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,

    SS=sec, and sss=millisec. It "wraps" after 49.710 days.

     

    Error 63 occurred at disk power-on lifetime: 17063 hours (710 days + 23 hours)

      When the command that caused the error occurred, the device was active or idle.

     

      After command completion occurred, registers were:

      ER ST SC SN CL CH DH

      -- -- -- -- -- -- --

      40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

     

      Commands leading to the command that caused the error were:

      CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name

      -- -- -- -- -- -- -- --  ----------------  --------------------

      25 00 00 ff ff ff 4f 00      00:05:03.770  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:59.653  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:54.454  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:50.720  READ DMA EXT

      ef 10 03 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable SATA feature]

     

    Error 62 occurred at disk power-on lifetime: 17063 hours (710 days + 23 hours)

      When the command that caused the error occurred, the device was active or idle.

     

      After command completion occurred, registers were:

      ER ST SC SN CL CH DH

      -- -- -- -- -- -- --

      40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

     

      Commands leading to the command that caused the error were:

      CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name

      -- -- -- -- -- -- -- --  ----------------  --------------------

      25 00 00 ff ff ff 4f 00      00:04:59.653  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:54.454  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:50.720  READ DMA EXT

      ef 10 03 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable SATA feature]

      ef 02 00 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable write cache]

     

    Error 61 occurred at disk power-on lifetime: 17063 hours (710 days + 23 hours)

      When the command that caused the error occurred, the device was active or idle.

     

      After command completion occurred, registers were:

      ER ST SC SN CL CH DH

      -- -- -- -- -- -- --

      40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

     

      Commands leading to the command that caused the error were:

      CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name

      -- -- -- -- -- -- -- --  ----------------  --------------------

      25 00 00 ff ff ff 4f 00      00:04:54.454  READ DMA EXT

      25 00 00 ff ff ff 4f 00      00:04:50.720  READ DMA EXT

      ef 10 03 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable SATA feature]

      ef 02 00 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable write cache]

      ef aa 00 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable read look-ahead]

     

    Error 60 occurred at disk power-on lifetime: 17063 hours (710 days + 23 hours)

      When the command that caused the error occurred, the device was active or idle.

     

      After command completion occurred, registers were:

      ER ST SC SN CL CH DH

      -- -- -- -- -- -- --

      40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

     

      Commands leading to the command that caused the error were:

      CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name

      -- -- -- -- -- -- -- --  ----------------  --------------------

      25 00 00 ff ff ff 4f 00      00:04:50.720  READ DMA EXT

      ef 10 03 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable SATA feature]

      ef 02 00 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable write cache]

      ef aa 00 00 00 00 00 00      00:04:50.719  SET FEATURES [Enable read look-ahead]

      ef 03 46 00 00 00 00 00      00:04:50.709  SET FEATURES [Set transfer mode]

     

    Error 59 occurred at disk power-on lifetime: 17063 hours (710 days + 23 hours)

      When the command that caused the error occurred, the device was active or idle.

     

      After command completion occurred, registers were:

      ER ST SC SN CL CH DH

      -- -- -- -- -- -- --

      40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

     

      Commands leading to the command that caused the error were:

      CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name

      -- -- -- -- -- -- -- --  ----------------  --------------------

      60 00 00 ff ff ff 4f 00      00:04:41.923  READ FPDMA QUEUED

      61 00 00 ff ff ff 4f 00      00:04:41.921  WRITE FPDMA QUEUED

      60 00 00 ff ff ff 4f 00      00:04:39.789  READ FPDMA QUEUED

      61 00 00 ff ff ff 4f 00      00:04:39.785  WRITE FPDMA QUEUED

      60 00 00 ff ff ff 4f 00      00:04:38.352  READ FPDMA QUEUED

     

    SMART Self-test log structure revision number 1

    No self-tests have been logged.  [To run self-tests, use: smartctl -t]

     

    SMART Selective self-test log data structure revision number 1

    SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

        1        0        0  Not_testing

        2        0        0  Not_testing

        3        0        0  Not_testing

        4        0        0  Not_testing

        5        0        0  Not_testing

    Selective self-test flags (0x0):

      After scanning selected spans, do NOT read-scan remainder of disk.

    If Selective self-test is pending on power-up, resume after 0 minute delay.

  • by Loner T,

    Loner T Loner T May 3, 2016 8:28 AM in response to Moonraker
    Level 7 (23,508 points)
    Safari
    May 3, 2016 8:28 AM in response to Moonraker

    These look reasonable, except seek_error_rate (7). Any value in double digits ( Seek_Error_Rate#7 / (Total_LBAs_Written#241 + Total_LBAs_Read#242)) is usually a concern. In your specific case, it is about 5%.

     

    Can you run smartctl -t and post the results?

  • by Moonraker,

    Moonraker Moonraker May 3, 2016 8:43 AM in response to Loner T
    Level 1 (9 points)
    Windows Software
    May 3, 2016 8:43 AM in response to Loner T

    Thanks for the reply.

    EDIT: Using smartctl --test=short disk1s2

     

    Waiting for results. Let me know if there is a better way to do the test. Not sure how test result is output; to the Terminal or to a log? If so not sure where.

     

    I did try that command but got an error. Not sure what argument is required. Tried booted to OS X via terminal (like for the posted results)

     

    martctl -t

    smartctl 6.4 2015-06-04 r4109 [x86_64-apple-darwin14.3.0] (local build)

    Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

     

    =======> ARGUMENT REQUIRED FOR OPTION: t

    =======> VALID ARGUMENTS ARE: offline, short, long, conveyance, force, vendor,N, select,M-N, pending,N, afterselect,[on|off] <=======

     

    Use smartctl -h to get a usage summary

  • by Moonraker,

    Moonraker Moonraker May 3, 2016 8:58 AM in response to Moonraker
    Level 1 (9 points)
    Windows Software
    May 3, 2016 8:58 AM in response to Moonraker

    imac---simon:~ simon$ smartctl --test=short disk1s2

    smartctl 6.4 2015-06-04 r4109 [x86_64-apple-darwin14.3.0] (local build)

    Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

     

    === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION ===

    Sending command: "Execute SMART Short self-test routine immediately in off-line mode".

    Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful.

    Testing has begun.

    Please wait 1 minutes for test to complete.

    Test will complete after Tue May  3 17:39:45 2016

     

    Use smartctl -X to abort test.

     

    So far I found;

     

    imac---simon:~ simon$ smartctl -l selftest disk1s2

    smartctl 6.4 2015-06-04 r4109 [x86_64-apple-darwin14.3.0] (local build)

    Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

     

    === START OF READ SMART DATA SECTION ===

    SMART Self-test log structure revision number 1

    Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

    # 1  Short offline       Self-test routine in progress 10%     17203

     

    Doesn't seem to change though.

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