Manja1973

Q: Thunderbolt display does not charge macbook pro

When connecting the MBP 2013 to the thunderbolt display through thunderbolt cable and power cord (magsafe1 plus magsafe2 adapter), the display shows, but the MBP is not charging. Regular Magsafe2 adapter works fine and charges. Checked the connectors on the adapter and it seems to fit perfectly.

 

Any suggestions?

MacBook Pro with Retina display, OS X Mavericks (10.9), less than 1 week old

Posted on Nov 3, 2013 5:47 AM

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Q: Thunderbolt display does not charge macbook pro

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  • by umutaydin,

    umutaydin umutaydin May 7, 2015 2:16 AM in response to Manja1973
    Level 1 (0 points)
    May 7, 2015 2:16 AM in response to Manja1973

    Got the same problem with 2012 Thunderbolt Display and 13" Late 2013 MBP with Retina.

     

    I've ordered new magsafe converter and it didn't help me at all..

  • by firebrick,

    firebrick firebrick Aug 4, 2015 1:10 AM in response to Pastor Roger
    Level 1 (0 points)
    Aug 4, 2015 1:10 AM in response to Pastor Roger

    despite that is a strange solution but after having connected an older Macbook Magsafe started to charge Pro again.

  • by Swiink,

    Swiink Swiink Aug 10, 2015 6:11 AM in response to firebrick
    Level 1 (25 points)
    Aug 10, 2015 6:11 AM in response to firebrick

    I have this problem too. Both my Thunderbolt display and MBP have MagSafe 1. The power cord out of the back of the display for the computer is hard wired. There's no way that I can see to replace any adapter. However, reading through this thread and realizing that it is probably a hardware issue, I tried pushing the power cord firmly against the computer and, Voila, it started charging. Likely this is only a temporary fix.

  • by slusch,

    slusch slusch Jan 20, 2016 1:15 AM in response to Manja1973
    Level 1 (0 points)
    Jan 20, 2016 1:15 AM in response to Manja1973

    Same problem here. Thunderbolt display power adapter does not seem to work.

  • by odysseus,

    odysseus odysseus Apr 6, 2016 6:45 PM in response to slusch
    Level 3 (930 points)
    Mac OS X
    Apr 6, 2016 6:45 PM in response to slusch

    Here's another data point. I had the exact problem described here when connecting an Apple 27" LED Cinema Display (the TD's predecessor) to both a retina MacBook Pro (mid-2012) and a mid-2015 MBP. Swapping out the MagSafe 1 to MagSafe 2 adapter did not solve the problem; if I used a newer Apple 85W adapter with MagSafe2 plug, there was a mostly reliable connection. Eventually, the intermittent charging problem seemed to get worse (sometimes I would have to "jiggle" the MS1-MS2 adapter several times to get the LED on the MS1 plug to turn on), and at wit's end, I took the display to a local Apple Store. The "genius" diagnosed a faulty video/power cable on the display itself, and offered to replace it for about $85. I agreed, and the new cable did fix the problem.

     

    However, they also left streak marks on the LED panel inside the display, and after I brought the display back for them to clean it further, they concluded that they had damaged the panel and offered to replace the 27" LED Cinema Display with a Thunderbolt display. For completely different reasons, I also wound up getting a new MBP (mid-2015) a bit later.

     

    Well, only a few months after I received a completely new display and a new MBP, the problem has returned! So I'm at a loss to explain this. I'll try swapping out the MS1-MS2 adapter, but I don't know how the one supplied with the Thunderbolt display could have gotten dirty or damaged in so short a time. It did work flawlessly for a while.

  • by 302CI,

    302CI 302CI May 3, 2016 11:34 AM in response to umutaydin
    Level 1 (4 points)
    May 3, 2016 11:34 AM in response to umutaydin

    Ditto.

     

    My thunderbolt display isn't even one year old, and I need to tweak the mag safe adapter [to my 2014 MacBook Pro Retina] to get it to charge. I purchased the monitor at Best Buy, along with a maintenance plan and I am about to take it back to their store.

    Apple is coming up with some shabby products.

  • by rodrigofrommiami,

    rodrigofrommiami rodrigofrommiami May 15, 2016 7:54 PM in response to 302CI
    Level 1 (4 points)
    May 15, 2016 7:54 PM in response to 302CI

    I FIXED MINE!

     

    How I did it?

     

    Got a toothbrush, took off and cleaned up magsafe adapter, display charger adapter and the computer port. It's all working and charging now!

  • by qwewerqwerqewrqwerqwe,

    qwewerqwerqewrqwerqwe qwewerqwerqewrqwerqwe Aug 3, 2016 10:14 AM in response to Manja1973
    Level 1 (4 points)
    Aug 3, 2016 10:14 AM in response to Manja1973

    I found that the little wiggle room between the magsafe2 adapter and my MBP was the issue. If I position the connector in the upper right corner(up and towards you) of the port it will charge. Hopefully it works for some of you as well.

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