Q: Email messed up ever since upgrading to Yosemite. The mail icon remains on the toolbar and I can open if I click into full screen and read the emails. I cannot send any emails. This is a huge problem.
My email has been completely messed up ever since upgrading to Yosemite. I am about to revert to prior OS because of this. I can't click on the icon on the toolbar. It is unusable. Nothing happens. The email will not open up at all unless I open email and then click View Full Screen. Even when I do this the email will not send from this computer AT ALL!! Off any accounts. If I logout and then simply go through Safari and open up yahoo separately then sometimes I can send email that way but this icon is useless to me now. The new operating system killed my email.
MacBook Pro, iOS 8.4
Posted on Jul 24, 2015 10:21 AM
Quit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
Envelope Index
ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.
Posted on Jul 24, 2015 2:45 PM