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Helpful answers
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May 4, 2016 1:13 AM in response to loriuby lllaass,Try:
- Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201412https://support.apple.com/en-us/HT203435
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
http://www.apple.com/retail/geniusbar/
how do you make a genius bar appointment?
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