scrounger73

Q: Mid 2009 macbook pro running slow with el capitan

Greetings All

 

I have a mid 2009 MBP and since installing El Capitan it is running ridiculously slow.

 

I have done an Etrecheck report and the results are below.

 

Any help is appreciated:

 

treCheck version: 2.9.12 (265)

Report generated 2016-05-04 14:03:59

Download EtreCheck from https://etrecheck.com

Runtime 6:46

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (13-inch, Mid 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro5,5

    1 2.26 GHz Intel Core 2 Duo CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 841

 

Video Information:

    NVIDIA GeForce 9400M - VRAM: 256 MB

        Color LCD 1280 x 800

 

System Software:

    OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 hours

 

Disk Information:

    Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 159.18 GB (64.76 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    MATSHITADVD-R   UJ-868   ()

 

USB Information:

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Built-in iSight

    Apple Card Reader

 

Gatekeeper:

    Mac App Store and identified developers

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    150 Apple tasks

    [running]    80 Apple tasks

 

System Launch Daemons:

    [not loaded]    44 Apple tasks

    [loaded]    151 Apple tasks

    [running]    94 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

    [loaded]    com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

    [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

    [loaded]    com.epson.esua.launcher.plist (2015-06-29) [Support]

    [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

    [running]    com.mcafee.menulet.plist (2015-09-13) [Support]

    [running]    com.mcafee.reporter.plist (2015-09-13) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

    [failed]    com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

    [loaded]    com.adobe.SwitchBoard.plist (2010-07-21) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-01-14) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

    [loaded]    com.apple.aelwriter.plist

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

    [not loaded]    com.mcafee.ssm.ScanFactory.plist (2015-09-09) [Support]

    [not loaded]    com.mcafee.ssm.ScanManager.plist (2015-09-09) [Support]

    [running]    com.mcafee.virusscan.fmpd.plist (2015-09-13) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

    [running]    com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2010-07-24) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-03) [Support]

 

User Login Items:

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3-2.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

 

Other Apps:

    [running]    com.arcsoft.Daemon.84512

    [running]    com.macpaw.CleanMyMac3.Menu.48032

    [running]    com.mcafee.ssm.ScanManager

    [running]    com.mcafee.virusscan.ssm.ScanFactory

    [loaded]    com.microsoft.Word.61472

    [loaded]    401 Apple tasks

    [running]    206 Apple tasks

 

Internet Plug-ins:

    Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

    Default Browser: 601 - SDK 10.11 (2016-04-01)

    DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

    OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

    DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-24)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

    iPhotoPhotocast: 7.0 (2010-04-12)

    DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

    SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

    Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

    SiteAdvisor: 2.0 - SDK 10.1 (2015-03-30) [Support]

    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

 

Safari Extensions:

    SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-11-05)

 

3rd Party Preference Panes:

    RCDefaultApp (2015-08-12)

    DivX (2009-11-16) [Support]

    Flash Player (2016-04-16) [Support]

    Java (2016-05-03) [Support]

    Perian (2011-07-23) [Support]

    Trusteer Endpoint Protection (2016-05-03) [Support]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 159.18 GB Disk used: 94.42 GB

    Destinations:

        DAN & LOU'S [Local]

        Total size: 999.83 GB

        Total number of backups: 1

        Oldest backup: 06/02/2015, 18:40

        Last backup: 06/02/2015, 18:40

        Size of backup disk: Excellent

            Backup size 999.83 GB > (Disk size 159.18 GB X 3)

 

Top Processes by CPU:

         8%    mds

         3%    mdworker(9)

         2%    mds_stores

         1%    hiutil

         1%    kernel_task

 

Top Processes by Memory:

    795 MB    com.apple.WebKit.WebContent(5)

    752 MB    kernel_task

    426 MB    softwareupdated

    172 MB    VShieldScanner(4)

    123 MB    Mail

 

Virtual Memory Information:

    2.99 GB    Free RAM

    5.26 GB    Used RAM (1.23 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    May 4, 2016, 10:25:54 AM    Self test - passed

    May 4, 2016, 10:22:23 AM    /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

        /Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

    May 3, 2016, 07:32:52 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

        /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

MacBook Pro, iOS 9.3.1

Posted on May 4, 2016 6:32 AM

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Q: Mid 2009 macbook pro running slow with el capitan

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  • Helpful answers

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  • by pinkstones,Helpful

    pinkstones pinkstones May 4, 2016 6:40 AM in response to scrounger73
    Level 5 (4,209 points)
    Safari
    May 4, 2016 6:40 AM in response to scrounger73
    1. Uninstall McAfee.  There are no viruses currently circulating that can do any damage to OS X, so at this time, anti-virus programs are unnecessary.  The majority of them, from what I and other contributors here have seen, negatively affect the performance of whatever system they're installed on.  What's more, they don't protect you from what Mac users really need to worry about, which is malware and adware.  Malware and adware are installed by you, unlike viruses, which install themselves.  The most common way this happens is when you download something via torrent or from an aggregate download site, as many times those installers are bundled with the malware and adware.  When you install one, you install all of it. 
    2. Uninstall CleanMyMac 3.  Macs do not need any program that claims it will boost, clean, optimize, refresh, or organize your computer.  Programs like CMM are called scamware for a reason. 
    3. Uninstall Trusteer.  See #1 for why.  If one anti-virus program on a Mac is bad, more than one is even worse.  
  • by scrounger73,

    scrounger73 scrounger73 May 4, 2016 6:52 AM in response to pinkstones
    Level 1 (8 points)
    Mac OS X
    May 4, 2016 6:52 AM in response to pinkstones

    Many thanks Pink Stones

     

    Anything else I can Do? Ive just uninstalled all of the above.

     

    Any idea what the Launch system agents are?

  • by pinkstones,

    pinkstones pinkstones May 4, 2016 8:31 AM in response to scrounger73
    Level 5 (4,209 points)
    Safari
    May 4, 2016 8:31 AM in response to scrounger73

    scrounger73 wrote:

     

    Many thanks Pink Stones

     

    Anything else I can Do? Ive just uninstalled all of the above.

     

    Any idea what the Launch system agents are?

     

    Launch Agents (as opposed to User Launch Agents) essentially run on behalf of a user and need you to be logged in order for them to run.  They appear to be similar to User Login Items in that respect, in that User Login Items launch after you log in (or start up if you don't have your system set to require logging in).

  • by Old Toad,

    Old Toad Old Toad May 4, 2016 8:53 AM in response to scrounger73
    Level 10 (141,390 points)
    Mac OS X
    May 4, 2016 8:53 AM in response to scrounger73

    Did you rerun Etrecheck to make sure you've found and deleted all of the files?

    OTsig.png

  • by Lexiepex,

    Lexiepex Lexiepex May 4, 2016 9:17 AM in response to scrounger73
    Level 6 (10,497 points)
    Mac OS X
    May 4, 2016 9:17 AM in response to scrounger73

    Are you sure that  RCDefaultapp (Rubicon) is compatible? it was issued in OSX 10.2-10.3 time....

  • by scrounger73,

    scrounger73 scrounger73 May 4, 2016 9:23 AM in response to Old Toad
    Level 1 (8 points)
    Mac OS X
    May 4, 2016 9:23 AM in response to Old Toad

    just ran another check

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-04 17:22:04

    Download EtreCheck from https://etrecheck.com

    Runtime 3:04

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro5,5

        1 2.26 GHz Intel Core 2 Duo CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 841

     

    Video Information:

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.4 (15E65) - Time since boot: about one hour

     

    Disk Information:

        Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 159.18 GB (63.11 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-868   ()

     

    USB Information:

        Apple Inc. Built-in iSight

        Apple Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    154 Apple tasks

        [running]    64 Apple tasks

        [killed]    12 Apple tasks

        12 processes killed due to insufficient RAM

     

    System Launch Daemons:

        [not loaded]    44 Apple tasks

        [loaded]    159 Apple tasks

        [running]    78 Apple tasks

        [killed]    8 Apple tasks

        8 processes killed due to insufficient RAM

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

        [loaded]    com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

        [loaded]    com.epson.esua.launcher.plist (2015-06-29) [Support]

        [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

        [running]    com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

        [loaded]    com.adobe.SwitchBoard.plist (2010-07-21) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-01-14) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.apple.aelwriter.plist

        [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

        [running]    com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

        [loaded]    com.adobe.ARM.[...].plist (2010-07-24) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-04) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

     

    Other Apps:

        [running]    com.arcsoft.Daemon.84512

        [running]    com.etresoft.EtreCheck.138272

        [loaded]    405 Apple tasks

        [running]    177 Apple tasks

        [killed]    17 Apple tasks

     

    Internet Plug-ins:

        Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

        Default Browser: 601 - SDK 10.11 (2016-04-01)

        DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

        OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

        QuickTime Plugin: 7.7.3 (2016-03-24)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        iPhotoPhotocast: 7.0 (2010-04-12)

        DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

        AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

        Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

     

    3rd Party Preference Panes:

        RCDefaultApp (2015-08-12)

        DivX (2009-11-16) [Support]

        Flash Player (2016-04-16) [Support]

        Java (2016-05-03) [Support]

        Perian (2011-07-23) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 159.18 GB Disk used: 96.07 GB

        Destinations:

            DAN & LOU'S [Local]

            Total size: 999.83 GB

            Total number of backups: 1

            Oldest backup: 06/02/2015, 18:40

            Last backup: 06/02/2015, 18:40

            Size of backup disk: Excellent

                Backup size 999.83 GB > (Disk size 159.18 GB X 3)

     

    Top Processes by CPU:

            40%    rapportd

            23%    WindowServer

            18%    mdworker(17)

            15%    Safari

            14%    com.apple.WebKit.WebContent(4)

     

    Top Processes by Memory:

        811 MB    com.apple.WebKit.WebContent(4)

        717 MB    kernel_task

        262 MB    mdworker(17)

        139 MB    Safari

        131 MB    Mail

     

    Virtual Memory Information:

        4.00 GB    Free RAM

        4.25 GB    Used RAM (1.45 GB Cached)

        20 MB    Swap Used

     

    Diagnostics Information:

        May 4, 2016, 03:33:45 PM    Self test - passed

        May 4, 2016, 10:22:23 AM    /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

            /Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

        May 3, 2016, 07:32:52 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  • by Old Toad,

    Old Toad Old Toad May 4, 2016 9:28 AM in response to scrounger73
    Level 10 (141,390 points)
    Mac OS X
    May 4, 2016 9:28 AM in response to scrounger73

        [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-04-01) [Support]

    You still have CMM3 installed.  It's not enough to just delete the application.  Follow the developer's instructions: How to Uninstall CleanMyMac 3. Knowledge Base - MacPaw

  • by scrounger73,

    scrounger73 scrounger73 May 4, 2016 9:36 AM in response to Old Toad
    Level 1 (8 points)
    Mac OS X
    May 4, 2016 9:36 AM in response to Old Toad

    Right

     

    CMM3 gone and so is Rapport

     

    Just doing another diagnostic

  • by scrounger73,

    scrounger73 scrounger73 May 4, 2016 9:39 AM in response to scrounger73
    Level 1 (8 points)
    Mac OS X
    May 4, 2016 9:39 AM in response to scrounger73

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-04 17:38:29

    Download EtreCheck from https://etrecheck.com

    Runtime 3:07

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro5,5

        1 2.26 GHz Intel Core 2 Duo CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 841

     

    Video Information:

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 hours

     

    Disk Information:

        Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 159.18 GB (62.98 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-868   ()

     

    USB Information:

        Apple Inc. Built-in iSight

        Apple Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    156 Apple tasks

        [running]    63 Apple tasks

        [killed]    11 Apple tasks

        11 processes killed due to insufficient RAM

     

    System Launch Daemons:

        [not loaded]    44 Apple tasks

        [loaded]    158 Apple tasks

        [running]    80 Apple tasks

        [killed]    7 Apple tasks

        7 processes killed due to insufficient RAM

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

        [loaded]    com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

        [loaded]    com.epson.esua.launcher.plist (2015-06-29) [Support]

        [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

        [loaded]    com.adobe.SwitchBoard.plist (2010-07-21) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-01-14) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.apple.aelwriter.plist

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

        [loaded]    com.adobe.ARM.[...].plist (2010-07-24) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

     

    Other Apps:

        [running]    com.arcsoft.Daemon.84512

        [running]    com.etresoft.EtreCheck.138272

        [loaded]    com.macpaw.CleanMyMac3.Agent

        [failed]    com.trusteer.rooks.rooksd

        [loaded]    419 Apple tasks

        [running]    166 Apple tasks

        [killed]    15 Apple tasks

     

    Internet Plug-ins:

        Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

        Default Browser: 601 - SDK 10.11 (2016-04-01)

        DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

        OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

        QuickTime Plugin: 7.7.3 (2016-03-24)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        iPhotoPhotocast: 7.0 (2010-04-12)

        DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

        AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

        Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

     

    3rd Party Preference Panes:

        RCDefaultApp (2015-08-12)

        DivX (2009-11-16) [Support]

        Flash Player (2016-04-16) [Support]

        Java (2016-05-03) [Support]

        Perian (2011-07-23) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 159.18 GB Disk used: 96.20 GB

        Destinations:

            DAN & LOU'S [Local]

            Total size: 999.83 GB

            Total number of backups: 1

            Oldest backup: 06/02/2015, 18:40

            Last backup: 06/02/2015, 18:40

            Size of backup disk: Excellent

                Backup size 999.83 GB > (Disk size 159.18 GB X 3)

     

    Top Processes by CPU:

             6%    WindowServer

             2%    kernel_task

             0%    ConnectService

             0%    fontd

             0%    EEventManager

     

    Top Processes by Memory:

        740 MB    kernel_task

        483 MB    com.apple.WebKit.WebContent(4)

        156 MB    Safari

        131 MB    Mail

        123 MB    mds_stores

     

    Virtual Memory Information:

        4.14 GB    Free RAM

        4.11 GB    Used RAM (1.48 GB Cached)

        14 MB    Swap Used

     

    Diagnostics Information:

        May 4, 2016, 03:33:45 PM    Self test - passed

        May 4, 2016, 10:22:23 AM    /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

            /Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

        May 3, 2016, 07:32:52 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  • by Old Toad,

    Old Toad Old Toad May 4, 2016 9:46 AM in response to scrounger73
    Level 10 (141,390 points)
    Mac OS X
    May 4, 2016 9:46 AM in response to scrounger73

    Other Apps:

        [loaded]    com.macpaw.CleanMyMac3.Agent

    You've not gotten rid of it yet.  You can check to see if you've removed all of the files by downloading and running Find Any File to search for any files with the application's name  and the developer's name in the file name.  For example for CleanMyMac you'd do two searches:

     

    1 - Name contains cleanmymac

    2 - Name contains macpaw

     

    Any files that are found can be dragged from the search results window to the Desktop for deletion.

     

    FAF can search areas that Spotlight can't like invisible folders, system folders and packages.

     

    Give the above a try, reboot and run another Etrecheck.

  • by Lexiepex,

    Lexiepex Lexiepex May 4, 2016 10:01 AM in response to scrounger73
    Level 6 (10,497 points)
    Mac OS X
    May 4, 2016 10:01 AM in response to scrounger73

    Add to OT:

    -- trusteer

    it is still trying to run.

    -- And 3D software (Dfusion) may a bit too much also: Uninstall it, especially the internet plugins; when you have solved the issues, you can install it again and see if it runs correctly without throttling the mac.

  • by scrounger73,

    scrounger73 scrounger73 May 4, 2016 10:13 AM in response to Lexiepex
    Level 1 (8 points)
    Mac OS X
    May 4, 2016 10:13 AM in response to Lexiepex

    ok

     

    We are getting somewhere now. Gone from performing below average to excellent.

     

    Here is the latest report

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-04 18:11:41

    Download EtreCheck from https://etrecheck.com

    Runtime 1:51

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro5,5

        1 2.26 GHz Intel Core 2 Duo CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 841

     

    Video Information:

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

     

    System Software:

        OS X El Capitan 10.11.4 (15E65) - Time since boot: about 2 hours

     

    Disk Information:

        Hitachi HTS545016B9SA02 disk0 : (160.04 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 159.18 GB (63.02 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        MATSHITADVD-R   UJ-868   ()

     

    USB Information:

        Apple Inc. Built-in iSight

        Apple Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Gatekeeper:

        Mac App Store and identified developers

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    155 Apple tasks

        [running]    65 Apple tasks

        [killed]    10 Apple tasks

        10 processes killed due to insufficient RAM

     

    System Launch Daemons:

        [not loaded]    44 Apple tasks

        [loaded]    158 Apple tasks

        [running]    80 Apple tasks

        [killed]    7 Apple tasks

        7 processes killed due to insufficient RAM

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-01-14) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-17) [Support]

        [loaded]    com.adobe.CS5ServiceManager.plist (2010-07-21) [Support]

        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

        [loaded]    com.epson.esua.launcher.plist (2015-06-29) [Support]

        [running]    com.epson.eventmanager.agent.plist (2014-09-21) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2013-04-04) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-17) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-17) [Support]

        [loaded]    com.adobe.SwitchBoard.plist (2010-07-21) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-01-14) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.apple.aelwriter.plist

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2013-04-04) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-11-07) [Support]

        [loaded]    com.adobe.ARM.[...].plist (2010-07-24) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

     

    Other Apps:

        [running]    com.arcsoft.Daemon.84512

        [running]    com.etresoft.EtreCheck.138272

        [loaded]    com.macpaw.CleanMyMac3.Agent

        [failed]    com.trusteer.rooks.rooksd

        [running]    org.tempel.findanyfile.179872

        [loaded]    420 Apple tasks

        [running]    174 Apple tasks

        [killed]    14 Apple tasks

     

    Internet Plug-ins:

        Unity Web Player: UnityPlayer version 2.6.1f3 (2014-10-11) [Support]

        Default Browser: 601 - SDK 10.11 (2016-04-01)

        DFusionWebPlugin: Unknown - SDK 10.4 (2011-11-24) [Support]

        OfficeLiveBrowserPlugin: 12.3.2 (2012-01-08) [Support]

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-01-14) [Support]

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        DivXBrowserPlugin: 2.0 (2009-11-16) [Support]

        QuickTime Plugin: 7.7.3 (2016-03-24)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-05-03) [Support]

        iPhotoPhotocast: 7.0 (2010-04-12)

        DFusionWebPluginS64: Unknown - SDK 10.6 (2011-11-24) [Support]

        AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-13) [Support]

        SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-22) [Support]

        Silverlight: 5.0.61118.0 - SDK 10.6 (2015-08-12) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-03) Check version

     

    3rd Party Preference Panes:

        RCDefaultApp (2015-08-12)

        DivX (2009-11-16) [Support]

        Flash Player (2016-04-16) [Support]

        Java (2016-05-03) [Support]

        Perian (2011-07-23) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 159.18 GB Disk used: 96.16 GB

        Destinations:

            DAN & LOU'S [Local]

            Total size: 999.83 GB

            Total number of backups: 1

            Oldest backup: 06/02/2015, 18:40

            Last backup: 06/02/2015, 18:40

            Size of backup disk: Excellent

                Backup size 999.83 GB > (Disk size 159.18 GB X 3)

     

    Top Processes by CPU:

             5%    WindowServer

             2%    kernel_task

             0%    ConnectService

             0%    fontd

             0%    EEventManager

     

    Top Processes by Memory:

        747 MB    kernel_task

        270 MB    com.apple.WebKit.WebContent(2)

        172 MB    mdworker(11)

        164 MB    Mail

        139 MB    mds_stores

     

    Virtual Memory Information:

        3.92 GB    Free RAM

        4.33 GB    Used RAM (1.75 GB Cached)

        14 MB    Swap Used

     

    Diagnostics Information:

        May 4, 2016, 03:33:45 PM    Self test - passed

        May 4, 2016, 10:22:23 AM    /Library/Logs/DiagnosticReports/Install Mercedes-Benz Download Manager_2016-05-04-102223_[redacted].hang

            /Volumes/*/Install Mercedes-Benz Download Manager.app/Contents/MacOS/Install Mercedes-Benz Download Manager

        May 3, 2016, 07:32:52 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-03-193252_ [redacted].crash

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  • by pinkstones,

    pinkstones pinkstones May 4, 2016 10:15 AM in response to scrounger73
    Level 5 (4,209 points)
    Safari
    May 4, 2016 10:15 AM in response to scrounger73

    Other Apps:

        [running]    com.arcsoft.Daemon.84512

        [running]    com.etresoft.EtreCheck.138272

        [loaded]    com.macpaw.CleanMyMac3.Agent

        [failed]    com.trusteer.rooks.rooksd

        [running]    org.tempel.findanyfile.179872

        [loaded]    420 Apple tasks

        [running]    174 Apple tasks

        [killed]    14 Apple tasks

     

    You still have CleanMyMac loaded.  This is one of the big reasons why installing this program is bad, bad news — it's a bear to get rid of.

  • by Lexiepex,

    Lexiepex Lexiepex May 4, 2016 10:36 AM in response to pinkstones
    Level 6 (10,497 points)
    Mac OS X
    May 4, 2016 10:36 AM in response to pinkstones

    Right. and trusteer is started (although failed, which takes even more resources).

    There is still no significant "SwapUsed", so it is not a physical Ram shortage.

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