HT203167: If you see an exclamation point next to your items in iTunes

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Zyphyrous

Q: Do I need to locate the file one by one?

Normally I set the itune media folders to my external drive. But recently, it didn't connect anymore.

When I try to relink it, all music in my itune shows "!" and can't be played. Do I need to locate the file one by one to make them available again?

There're more than 2,000+ music in my playlist. Is there other ways to locate the whole folder at the same time?

Thank you very much

MacBook Air, OS X El Capitan (10.11.4)

Posted on May 4, 2016 7:53 PM

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Q: Do I need to locate the file one by one?

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  • by Limnos,Solvedanswer

    Limnos Limnos May 9, 2016 6:43 AM in response to Zyphyrous
    Level 9 (53,665 points)
    Mac OS X
    May 9, 2016 6:43 AM in response to Zyphyrous

    It should connect if it has done so in the past. is it possible you renamed the drive or a folder in the path to the iTunes media.  This, ny the way, is one of hte reasons why we suggest keeping an entire library on an external drive not just media.

     

    If you find one file iTunes should offer to find others as long as you have let iTunes organize media in the past.  If that does not work then likely something got renamed on the drive. 

  • by Tech198,

    Tech198 Tech198 May 9, 2016 8:49 AM in response to Zyphyrous
    Level 1 (48 points)
    Apple Pay
    May 9, 2016 8:49 AM in response to Zyphyrous

    The same thing also happens when u delete files but they still exit in iTunes.. Just saying.