HT201472: If your iPhone, iPad, or iPod touch is lost or stolen

Learn about If your iPhone, iPad, or iPod touch is lost or stolen
Shafqatali147

Q: my phone is not stolen or misplace it is with me i just forgot the ID and PASSWORD how can i find that ID because when i sign in from laptop it is working but when i enter same id and password in iphone4 s it is not working

my phone is not stolen or misplace it is with me i just forgot the ID and PASSWORD how can i find that ID because when i sign in from laptop it is working but when i enter same id and password in iphone4 s it is not working

iPhone 4S

Posted on May 5, 2016 12:58 AM

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Q: my phone is not stolen or misplace it is with me i just forgot the ID and PASSWORD how can i find that ID because when i sign in f ... more

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  • by JackT44,

    JackT44 JackT44 May 5, 2016 1:01 AM in response to Shafqatali147
    Level 2 (176 points)
    iPhone
    May 5, 2016 1:01 AM in response to Shafqatali147

    Hello!

     

    Have you tried Force Restart?

     

    To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.


    Let me know if this helps.


    If this does not work please tell me more information a little more clearer?


    ~Jack

  • by Shafqatali147,

    Shafqatali147 Shafqatali147 May 5, 2016 1:21 AM in response to JackT44
    Level 1 (4 points)
    iPhone
    May 5, 2016 1:21 AM in response to JackT44

    thanks for your help but before this all procedure i prey to God so many times and it works and i dont know how but my phone is open now but again also thanks for your reply