drock4

Q: slow web browsing

I have been experiencing slow web browsing I have been using safari, firefox and Chrome while on home network, at the library, and at Starbucks and have been also have used my wireless wifi and have been experience the same slow sluggishness.   

MacBook, OS X El Capitan (10.11.4)

Posted on May 5, 2016 5:43 AM

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Q: slow web browsing

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  • by Linc Davis,

    Linc Davis Linc Davis May 5, 2016 5:57 AM in response to drock4
    Level 10 (207,926 points)
    Applications
    May 5, 2016 5:57 AM in response to drock4

    Please start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

    Test. After testing, restart as usual and post the results.

  • by drock4,

    drock4 drock4 May 5, 2016 6:26 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 5, 2016 6:26 AM in response to Linc Davis

    Hi, I have restarted in Recovery mode and selected  get help online and while in Safari launched another window and it was still slow to load. In fact even slower.

  • by Linc Davis,

    Linc Davis Linc Davis May 5, 2016 6:33 AM in response to drock4
    Level 10 (207,926 points)
    Applications
    May 5, 2016 6:33 AM in response to drock4

    Please hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?

              Channel

              Signal/Noise or RSSI

              Noise

              Transmit (or Tx) Rate

              PHY Mode

    Compare the two-letter Country Code with the ISO code for your country. Does it match? The code X0 means that the country couldn't be determined. The code X3 means South America, not otherwise specified.

    Please do not post the BSSID, as that information is private.

  • by drock4,

    drock4 drock4 May 5, 2016 6:34 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 5, 2016 6:34 AM in response to Linc Davis

    BTW I have restarted and checked browsing as normal and it seems to be running a little faster now.

  • by drock4,

    drock4 drock4 May 5, 2016 6:37 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 5, 2016 6:37 AM in response to Linc Davis

    Channel 36

    RSSI -68 dBm

    Noise -92 dBm

    Tx Rate 234 Mbps

    PHY Mode 802.11ac

  • by Linc Davis,

    Linc Davis Linc Davis May 5, 2016 7:48 AM in response to drock4
    Level 10 (207,926 points)
    Applications
    May 5, 2016 7:48 AM in response to drock4

    That's a good Wi-Fi connection. Are you sure you can still reproduce the problem? If so, are all websites affected, or only some?

  • by drock4,

    drock4 drock4 May 5, 2016 8:03 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 5, 2016 8:03 AM in response to Linc Davis

    The problem has seems to be resolved for now thanks for the assist.