Tmn0009

Q: Safari   Youtube = System freeze

Hello all! I have the most recent version of safari 9.1, and I have noticed that some times when I'll be browsing youtube watching videos my system will freeze. Once it freezes all I can do is forcibly turn off my macbook and restart the computer. Does anyone have any ideas how to solve this issue? It's starting to be become more frequent and it's annoying.

MacBook Pro, Mac OS X (10.4.11)

Posted on May 5, 2016 9:52 AM

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Q: Safari   Youtube = System freeze

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 5, 2016 10:47 AM in response to Tmn0009
    Level 10 (122,107 points)
    Apple Music
    May 5, 2016 10:47 AM in response to Tmn0009

    Hi !!

     

    You may have a Safari extension or third party plug-in installed that's causing a conflict. It's easy to troubleshoot.

     

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension at a time, quit and relaunch Safari to test.

     

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

  • by Linc Davis,

    Linc Davis Linc Davis May 5, 2016 11:13 AM in response to Tmn0009
    Level 10 (207,978 points)
    Applications
    May 5, 2016 11:13 AM in response to Tmn0009

    The problem may be caused by a bug in OS X, triggered by "Flash Player."

    If Flash is installed and you haven't already done so, please update to the latest version by opening the Flash Player pane in System Preferences and selecting the Updates tab.

    If Flash is already up to date, or if the update doesn't solve the problem, open the Safari preferences window and select the Security tab. Uncheck the box marked

              Allow Plug-ins

    See whether there's an improvement.

    You can watch videos on YouTube and some other sites without using Flash by installing the "ClickToFlash" or "ClickToPlugin" Safari extension. That's not an endorsement. You must always do your own research to determine the safety and effectiveness of any third-party software before using it.

  • by Tmn0009,

    Tmn0009 Tmn0009 May 5, 2016 12:20 PM in response to Tmn0009
    Level 1 (5 points)
    Safari
    May 5, 2016 12:20 PM in response to Tmn0009

    Thank-you both for your suggestions! I've tried both of them and it appears to be working, but I can never really tell when it's going to crash. It always crashes at random points on this one website.