Q: Apple wants me to verify my account but I don't want to enter card details!
So I have an iPhone 6s and recently I got a text from Apple saying my account had been suspended because they wanted to verify my information. I have never used a credit card to buy things - I always use a gift card - but on the verification page Apple arent giving me the option of not entering my card details. Do I need the enter the gift card code somewhere? If so where and how do I find it out?
Just really need some help!
Posted on May 5, 2016 11:23 AM
Don't "verify" yourself on that page. Apple does not suspend your account just because they can't "verify" you. You can check this by going to id.apple.com and logging in your account - can you log in? Then nothing has been suspended. You can try downloading a free app from the App store as well - you should be able to buy/download no problem. IF you get a message that says you can't download or buy because of whatever issue, then you can call Apple Support and they can unlock your account over the phone, assuming there is not some overdue balance that needs to be paid.
They will, however, disable your account for instances where you have put your password in wrong too many times. The only way to get by an account "disabled for security reasons" is to change the password.
TL;DR don't put your CC information into this site. It's phishing.
Posted on May 5, 2016 12:14 PM