McMacman

Q: My iMac is running slow .

I'm on El Capitan 10.4.11 .

 

Heres a wee EtreCheck I ran a minute or so ago . There is a lot of red ....

 

Thanks for your help .

 

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-05 21:14:48

Download EtreCheck from https://etrecheck.com

Runtime 3:17

Performance: Good

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

 

Problem: Computer is too slow

 

Hardware Information: ⓘ

    iMac (27-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac11,3

    1 3.2 GHz Intel Core i3 CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1333 MHz ok

        BANK 0/DIMM1

            Empty  

        BANK 1/DIMM1

            Empty  

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information: ⓘ

    ATI Radeon HD 5670 - VRAM: 512 MB

        iMac 2560 x 1440

 

System Software: ⓘ

    OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour

 

Disk Information: ⓘ

    ST31000528AS disk0 : (1 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 999.35 GB (583.77 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    PIONEER DVD-RW  DVRTS09   ()

 

USB Information: ⓘ

    Seagate Backup+ Mac SL 1 TB

        EFI (disk3s1) <not mounted> : 210 MB

        Time machine (disk3s2) /Volumes/Time machine : 999.86 GB (184.12 GB free)

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

    LaCie P'9223 Mobile Drive 1 TB

        LACIE SHARE (disk2s1) /Volumes/LACIE SHARE : 190.04 GB (94.11 GB free)

        My Annex (disk2s2) /Volumes/My Annex : 810.17 GB (432.66 GB free)

    Seagate Expansion Desk 4 TB

        disk1s1 (disk1s1) <not mounted> : 134 MB

        Seagate Exp (disk1s2) /Volumes/Seagate Exp : 4.00 TB (3.66 TB free)

    Apple Card Reader

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Gatekeeper: ⓘ

    Anywhere

 

Adware: ⓘ

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.backupstart.plist

    ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist

    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

    4 adware files found. [Remove]

 

Kernel Extensions: ⓘ

        /Library/Application Support/Roxio

    [not loaded]    com.roxio.TDIXController (1.7 - 2014-10-18) [Support]

 

        /Library/Extensions

    [not loaded]    xxx.qnation.PeerGuardian (1.1.8 - 2016-04-16) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6 - 2016-04-16) [Support]

    [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4 - 2016-04-16) [Support]

 

        /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

    [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26913) - SDK 10.5 - 2013-12-19) [Support]

    [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

 

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

    [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

    [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

    [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5 - 2015-06-16) [Support]

    [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

 

Startup Items: ⓘ

    AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2

    Qmaster: Path: /Library/StartupItems/Qmaster

    Startup items are obsolete in OS X Yosemite

 

System Launch Agents: ⓘ

    [not loaded]    9 Apple tasks

    [loaded]    157 Apple tasks

    [running]    72 Apple tasks

 

System Launch Daemons: ⓘ

    [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

    [not loaded]    44 Apple tasks

    [loaded]    159 Apple tasks

    [running]    86 Apple tasks

 

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-04-29) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-14) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-03-10) [Support]

 

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-04-10) [Support]

 

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2011-03-20) [Support]

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

    [failed]    com.facebook.videochat.[redacted].plist (2014-08-09) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

    [failed]    com.jdibackup.JustCloud.autostart.plist (2015-02-08) Adware!  [Remove]

    [loaded]    com.jdibackup.JustCloud.backupstart.plist (2015-02-08) Adware!  [Remove]

    [failed]    com.jdibackup.JustCloud.notify.plist (2015-02-08) Adware!  [Remove]

    [failed]    com.jdibackup.ZipCloud.autostart.plist (2014-10-21) Adware!  [Remove]

    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-05) [Support]

    [running]    com.pcv.hlpramcn.plist (2016-01-03) [Support]

 

User Login Items: ⓘ

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    Don't Sleep!    Application  (/Applications/Don't Sleep!.app)

    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

    CleanMyMac 3 Menu    Application  (~/Desktop/CleanMyMac 3-2.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    fuspredownloader    Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

 

Other Apps: ⓘ

    [running]    OpenObject.fuspredownloader.139552

    [running]    com.adobe.CCLibrary.2912

    [running]    com.adobe.CCXProcess.190432

    [running]    com.adobe.acc.AdobeDesktopService.93152.D970BA29-A2C8-45C5-8049-32EA11B87EE4

    [running]    com.adobe.accmac.66592

    [running]    com.getdropbox.dropbox.172832

    [running]    com.google.android.mtpagent.189472

    [running]    com.macpaw.CleanMyMac3.Menu.136672

    [running]    com.txtlabs.dontsleep.172512

    [loaded]    402 Apple tasks

    [running]    183 Apple tasks

 

Internet Plug-ins: ⓘ

    o1dbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-01-31) [Support]

    AdobePDFViewer (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support]

    AdobePDFViewerNPAPI (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support]

    DivXBrowserPlugin: 1.4 (2009-09-19) [Support]

    EPPEX Plugin: 3.0.5.0 (2010-09-30) [Support]

    googletalkbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-01-27) [Support]

    o1dbrowserplugin (original): 5.40.2.0 - SDK 10.8 (2015-01-31) [Support]

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    CANONiMAGEGATEWAYDL (original): 3.1.0.2 (2015-08-26) [Support]

    QuickTime Plugin (original): 7.7.3 (2015-08-26)

    Unity Web Player (original): UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support]

    Unity Web Player: UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support]

    CouponstarSafeCouponPrinter: Unknown (2008-12-02)

    QuickTime Plugin: 7.7.3 (2016-04-15)

    CouponstarSafeCouponPrinter (original): Unknown (2008-12-02)

    Google Earth Web Plug-in: 6.0 (2015-08-26) [Support]

    JavaAppletPlugin: Java 8 Update 31 (2015-08-26) Check version

    googletalkbrowserplugin (original): 5.40.2.0 - SDK 10.8 (2015-01-27) [Support]

    Flash Player (original): 16.0.0.296 - SDK 10.6 (2015-08-26) [Support]

    AdobeAAMDetect (original): AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2015-01-15) [Support]

    EPPEX Plugin (original): 3.0.5.0 (2010-09-30) [Support]

    Default Browser: 601 - SDK 10.11 (2016-04-25)

    JavaAppletPlugin (original): Java 8 Update 31 (2015-08-26) [Support]

    DivXBrowserPlugin (original): 1.4 (2009-09-19) [Support]

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

    Default Browser (original): 600 - SDK 10.10 (2015-08-26)

    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]

    SharePointBrowserPlugin (original): 14.0.0 (2010-08-25) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-05-05)

    Google Earth Web Plug-in (original): 6.0 (2015-08-26) [Support]

    iPhotoPhotocast (original): 7.0 - SDK 10.8 (2013-05-05)

    CANONiMAGEGATEWAYDL: 3.1.0.2 (2015-08-26) [Support]

    Silverlight (original): 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support]

    Silverlight: 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support]

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

 

User internet Plug-ins: ⓘ

    Unity Player: UnityPlayer version 1.6.2 (2007-05-28) [Support]

    Google Earth Web Plug-in: 7.1 (2015-08-26) [Support]

 

User iTunes Plug-ins: ⓘ

    Flash Player: 9.0.159.0 (2015-08-26) [Support]

 

3rd Party Preference Panes: ⓘ

    Dashboard KickStart (2015-08-26) [Support]

    Flash Player (2016-04-16) [Support]

    Flip4Mac WMV (2012-09-15) [Support]

    FUSE for OS X (OSXFUSE) (2014-04-09) [Support]

    Java (2015-08-26) [Support]

    Seagate Dashboard for Mac OSX (2015-08-26) [Support]

 

Time Machine: ⓘ

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: NO - Auto backup turned off

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB Disk used: 415.57 GB

        My Annex: Disk size: 810.17 GB Disk used: 377.50 GB

    Destinations:

        Untitled [Local]

        Total size: 999.86 GB

        Total number of backups: 1

        Oldest backup: 15/04/2015, 22:26

        Last backup: 15/04/2015, 22:26

        Size of backup disk: Too small

            Backup size 999.86 GB < (Disk used 793.08 GB X 3)

 

Top Processes by CPU: ⓘ

        76%    com.apple.WebKit.Networking

        36%    com.apple.WebKit.WebContent(2)

         8%    WindowServer

         5%    kernel_task

         3%    Safari

 

Top Processes by Memory: ⓘ

    469 MB    kernel_task

    426 MB    com.apple.WebKit.WebContent(2)

    156 MB    iTunes

    143 MB    Finder

    90 MB    Dropbox

 

Virtual Memory Information: ⓘ

    66 MB    Free RAM

    3.93 GB    Used RAM (1.04 GB Cached)

    0 B    Swap Used

 

Diagnostics Information: ⓘ

    May 5, 2016, 08:59:22 PM    ~/Library/Logs/DiagnosticReports/Spotlight_2016-05-05-205922_[redacted].crash

        com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

    May 5, 2016, 08:44:13 PM    Self test - passed

Mac OS X (10.7.1)

Posted on May 5, 2016 1:21 PM

Close

Q: My iMac is running slow .

  • All replies
  • Helpful answers

Page 1 Next
  • by dominic23,Helpful

    dominic23 dominic23 May 5, 2016 3:25 PM in response to McMacman
    Level 8 (41,651 points)
    Mac OS X
    May 5, 2016 3:25 PM in response to McMacman

      Uninstall JustCloud.

     

      If JustCloud is running is running:

     

      Finder > Applications > Utilities > Activity Monitor

      CPU > JustCloud

      Select it and Click the Force Quit a process button at the top left corner of the window.

     

      http://www.justcloud.com/uninstall-help

     

     

    Uninstall CleanMyMac3.

    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-3

     

    Upgrading RAM to 8GB will help.

  • by McMacman,

    McMacman McMacman May 5, 2016 2:52 PM in response to dominic23
    Level 1 (9 points)
    Desktops
    May 5, 2016 2:52 PM in response to dominic23

    Thank you Dominic23 , I can't find JustCloud and I am wondering why I should uninstall Clean my mac , this was recommended to me by the Mac store in Glasgow where I live . I have been looking for JustCloud and can't find it .... I appreciate your help .

  • by stevejobsfan0123,Helpful

    stevejobsfan0123 stevejobsfan0123 May 5, 2016 3:25 PM in response to McMacman
    Level 8 (43,742 points)
    iPhone
    May 5, 2016 3:25 PM in response to McMacman

    CleanMyMac is a scam product and is commonly the cause (or one of the causes) of issues like yours.

     

    As for JustCloud and the other adware, I find it much easier to run MalwareBytes and let it find it for you: http://malwarebytes.org/antimalware/mac.

  • by McMacman,

    McMacman McMacman May 5, 2016 3:37 PM in response to stevejobsfan0123
    Level 1 (9 points)
    Desktops
    May 5, 2016 3:37 PM in response to stevejobsfan0123

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-05 23:34:39

    Download EtreCheck from https://etrecheck.com

    Runtime 2:45

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information: ⓘ

        iMac (27-inch, Mid 2010)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac11,3

        1 3.2 GHz Intel Core i3 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 0/DIMM1

                Empty  

            BANK 1/DIMM1

                Empty  

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ⓘ

        ATI Radeon HD 5670 - VRAM: 512 MB

            iMac 2560 x 1440

     

    System Software: ⓘ

        OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        ST31000528AS disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 999.35 GB (583.82 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        PIONEER DVD-RW  DVRTS09   ()

     

    USB Information: ⓘ

        Seagate Backup+ Mac SL 1 TB

            EFI (disk2s1) <not mounted> : 210 MB

            Time machine (disk2s2) /Volumes/Time machine : 999.86 GB (184.12 GB free)

        Apple Computer, Inc. IR Receiver

        Apple Inc. Built-in iSight

        LaCie P'9223 Mobile Drive 1 TB

            LACIE SHARE (disk3s1) /Volumes/LACIE SHARE : 190.04 GB (94.11 GB free)

            My Annex (disk3s2) /Volumes/My Annex : 810.17 GB (432.66 GB free)

        Seagate Expansion Desk 4 TB

            disk1s1 (disk1s1) <not mounted> : 134 MB

            Seagate Exp (disk1s2) /Volumes/Seagate Exp : 4.00 TB (3.66 TB free)

        Apple Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper: ⓘ

        Anywhere

     

    Kernel Extensions: ⓘ

            /Library/Application Support/Roxio

        [not loaded]    com.roxio.TDIXController (1.7 - 2014-10-18) [Support]

     

            /Library/Extensions

        [not loaded]    xxx.qnation.PeerGuardian (1.1.8 - 2016-04-16) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6 - 2016-04-16) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4 - 2016-04-16) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26913) - SDK 10.5 - 2013-12-19) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 (26913) - SDK 10.4 - 2013-12-19) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5 - 2015-06-16) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6 - 2015-06-16) [Support]

     

    Startup Items: ⓘ

        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2

        Qmaster: Path: /Library/StartupItems/Qmaster

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: ⓘ

        [not loaded]    9 Apple tasks

        [loaded]    163 Apple tasks

        [running]    66 Apple tasks

     

    System Launch Daemons: ⓘ

        [running]    com.seagate.TBDecorator.plist (2013-10-11) [Support]

        [not loaded]    44 Apple tasks

        [loaded]    157 Apple tasks

        [running]    88 Apple tasks

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-04-29) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-14) [Support]

        [running]    com.adobe.AdobeCreativeCloud.plist (2016-03-10) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]

        [running]    com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]

        [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2016-04-10) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2016-05-05) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2011-03-20) [Support]

        [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

        [loaded]    com.facebook.videochat.[redacted].plist (2014-08-09) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-05) [Support]

     

    User Login Items: ⓘ

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        Don't Sleep!    Application  (/Applications/Don't Sleep!.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        fuspredownloader    Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

     

    Other Apps: ⓘ

        [running]    OpenObject.fuspredownloader.139552

        [running]    com.adobe.CCLibrary.2912

        [running]    com.adobe.CCXProcess.190432

        [running]    com.adobe.acc.AdobeDesktopService.93152.C0615F1E-DDE7-45C0-9609-D88490F092E2

        [running]    com.adobe.accmac.66592

        [running]    com.etresoft.EtreCheck.160992

        [running]    com.getdropbox.dropbox.172832

        [running]    com.google.android.mtpagent.189472

        [running]    com.txtlabs.dontsleep.172512

        [loaded]    410 Apple tasks

        [running]    174 Apple tasks

     

    Internet Plug-ins: ⓘ

        o1dbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-01-31) [Support]

        AdobePDFViewer (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support]

        AdobePDFViewerNPAPI (original): 11.0.10 - SDK 10.6 (2015-08-26) [Support]

        DivXBrowserPlugin: 1.4 (2009-09-19) [Support]

        EPPEX Plugin: 3.0.5.0 (2010-09-30) [Support]

        googletalkbrowserplugin: 5.40.2.0 - SDK 10.8 (2015-01-27) [Support]

        o1dbrowserplugin (original): 5.40.2.0 - SDK 10.8 (2015-01-31) [Support]

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

        CANONiMAGEGATEWAYDL (original): 3.1.0.2 (2015-08-26) [Support]

        QuickTime Plugin (original): 7.7.3 (2015-08-26)

        Unity Web Player (original): UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support]

        Unity Web Player: UnityPlayer version 4.3.7f1 - SDK 10.6 (2014-05-16) [Support]

        CouponstarSafeCouponPrinter: Unknown (2008-12-02)

        QuickTime Plugin: 7.7.3 (2016-04-15)

        CouponstarSafeCouponPrinter (original): Unknown (2008-12-02)

        Google Earth Web Plug-in: 6.0 (2015-08-26) [Support]

        JavaAppletPlugin: Java 8 Update 31 (2015-08-26) Check version

        googletalkbrowserplugin (original): 5.40.2.0 - SDK 10.8 (2015-01-27) [Support]

        Flash Player (original): 16.0.0.296 - SDK 10.6 (2015-08-26) [Support]

        AdobeAAMDetect (original): AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2015-01-15) [Support]

        EPPEX Plugin (original): 3.0.5.0 (2010-09-30) [Support]

        Default Browser: 601 - SDK 10.11 (2016-04-25)

        JavaAppletPlugin (original): Java 8 Update 31 (2015-08-26) [Support]

        DivXBrowserPlugin (original): 1.4 (2009-09-19) [Support]

        SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

        AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

        Default Browser (original): 600 - SDK 10.10 (2015-08-26)

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

        AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]

        SharePointBrowserPlugin (original): 14.0.0 (2010-08-25) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-05-05)

        Google Earth Web Plug-in (original): 6.0 (2015-08-26) [Support]

        iPhotoPhotocast (original): 7.0 - SDK 10.8 (2013-05-05)

        CANONiMAGEGATEWAYDL: 3.1.0.2 (2015-08-26) [Support]

        Silverlight (original): 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support]

        Silverlight: 5.1.10411.0 - SDK 10.6 (2015-08-26) [Support]

        AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

     

    User internet Plug-ins: ⓘ

        Unity Player: UnityPlayer version 1.6.2 (2007-05-28) [Support]

        Google Earth Web Plug-in: 7.1 (2015-08-26) [Support]

     

    User iTunes Plug-ins: ⓘ

        Flash Player: 9.0.159.0 (2015-08-26) [Support]

     

    3rd Party Preference Panes: ⓘ

        Dashboard KickStart (2015-08-26) [Support]

        Flash Player (2016-04-16) [Support]

        Flip4Mac WMV (2012-09-15) [Support]

        FUSE for OS X (OSXFUSE) (2014-04-09) [Support]

        Java (2015-08-26) [Support]

        Seagate Dashboard for Mac OSX (2015-08-26) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: OFF

        Auto backup: NO - Auto backup turned off

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB Disk used: 415.53 GB

            My Annex: Disk size: 810.17 GB Disk used: 377.50 GB

        Destinations:

            Untitled [Local]

            Total size: 999.86 GB

            Total number of backups: 1

            Oldest backup: 15/04/2015, 22:26

            Last backup: 15/04/2015, 22:26

            Size of backup disk: Too small

                Backup size 999.86 GB < (Disk used 793.03 GB X 3)

     

    Top Processes by CPU: ⓘ

             3%    WindowServer

             2%    nsurlstoraged(2)

             0%    fontd

             0%    kernel_task

             0%    AdobeUpdateDaemon

     

    Top Processes by Memory: ⓘ

        541 MB    com.apple.WebKit.WebContent(4)

        497 MB    kernel_task

        242 MB    Finder

        135 MB    Dropbox

        123 MB    node(2)

     

    Virtual Memory Information: ⓘ

        205 MB    Free RAM

        3.80 GB    Used RAM (1.09 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: ⓘ

        May 5, 2016, 11:06:38 PM    Self test - passed

        May 5, 2016, 11:05:50 PM    ~/Library/Logs/DiagnosticReports/warmd_agent_2016-05-05-230550_[redacted].crash

            /usr/libexec/warmd_agent

        May 5, 2016, 11:04:50 PM    ~/Library/Logs/DiagnosticReports/Malwarebytes Anti-Malware_2016-05-05-230450_[redacted].crash

            com.malwarebytes.antimalware - /Volumes/VOLUME/Malwarebytes Anti-Malware.app/Contents/MacOS/Malwarebytes Anti-Malware

        May 5, 2016, 08:59:22 PM    ~/Library/Logs/DiagnosticReports/Spotlight_2016-05-05-205922_[redacted].crash

            com.apple.Spotlight - /System/Library/CoreServices/Spotlight.app/Contents/MacOS/Spotlight

     

    Looking better .....

    But .. I don't understand this .

    Startup Items: ⓘ

        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2

        Qmaster: Path: /Library/StartupItems/Qmaster

        Startup items are obsolete in OS X Yosemite

  • by stevejobsfan0123,Solvedanswer

    stevejobsfan0123 stevejobsfan0123 May 5, 2016 5:00 PM in response to McMacman
    Level 8 (43,742 points)
    iPhone
    May 5, 2016 5:00 PM in response to McMacman

    Looks like you successfully got rid of CleanMyMac and all the adware. I take it from the fact that you posted a new EtreCheck report that you are still having slowness issues? If so, the report still shows that you're running low on RAM (memory), so dominic23's suggestion to upgrade to more RAM may help a lot.

     

    Here are some good sources to buy RAM, and you can find instructions on how to put in in your Mac on their sites:

    http://eshop.macsales.com

    http://crucial.com

  • by McMacman,

    McMacman McMacman May 6, 2016 6:46 AM in response to stevejobsfan0123
    Level 1 (9 points)
    Desktops
    May 6, 2016 6:46 AM in response to stevejobsfan0123

    Can I use one slot or must i use both slots ? Thanks .

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 May 6, 2016 7:02 AM in response to McMacman
    Level 8 (43,742 points)
    iPhone
    May 6, 2016 7:02 AM in response to McMacman

    Both would probably be best.

  • by McMacman,

    McMacman McMacman May 6, 2016 7:46 AM in response to stevejobsfan0123
    Level 1 (9 points)
    Desktops
    May 6, 2016 7:46 AM in response to stevejobsfan0123

    Hi stevejobsfan0123 , I spoke to an advisor  just befor i saw your reply and he said only one slot needs to be used , I've ordered one 4 GB memory , doubling what I already have , I think that should do , but now that i know I can or need to add more I know what to do now , thank you for your help and assistance . This time next week I won't be able to keep up with the speeed . 

    Chris 

  • by McMacman,

    McMacman McMacman May 10, 2016 3:22 AM in response to stevejobsfan0123
    Level 1 (9 points)
    Desktops
    May 10, 2016 3:22 AM in response to stevejobsfan0123

    HI sorry to bother you  , I get that memory card. Put it in ,restarted the Mac but all I'm getting is a blank screen and three "beeps" a pause then I het them again .... Any idea what to do ?

  • by appreciate,

    appreciate May 10, 2016 5:56 AM in response to McMacman
    Level 4 (1,276 points)
    Mac OS X
    May 10, 2016 5:56 AM in response to McMacman

    in system library : caches are to be removed , if major issues are in safari - remove contents of receipts, extensions

    in user library : contents of caches , cookies ,  saved application state ,logs - if highly accumulated are to be removed , in safari folder - remove all contents of  it if major issues are in safari .

       after that restart from apple logo - empty the trash or best way is go to user library : preferences : remove : com.apple.safari.plist   remove this file in trash - restart from apple logo - then empty the trash whole browser is refreshed . make a habit of clearing all history and web site data .

     

    this will increase the speed of system also to remove malware , adware , root kits , spyware , worms use : www.malwarebytes.org/antimalware/mac

       no anti virus software is recommended by apple  other than  malwarebytes .

  • by appreciate,

    appreciate May 10, 2016 6:09 AM in response to McMacman
    Level 4 (1,276 points)
    Mac OS X
    May 10, 2016 6:09 AM in response to McMacman

    there is article recommended by apple how to increase hard disk space : support.apple.com/kb/ph22193 go through the article , and try to remove unwanted mails , erase junk mails , erase deleted items , also if you are using iTunes - go to iTunes  - remove duplicate songs , also duplicate - files , images ( photographs ) occupy hard disk space . 

       make a habit of opening spotlight - type disk utility - if using el capitan - click on first aid  in  mac HD  & secondly-  internal disk . a right tick must come it means your hard disk is  in perfect condition . do this in a month or two .

  • by stedman1,

    stedman1 stedman1 May 10, 2016 6:13 AM in response to McMacman
    Level 9 (73,714 points)
    Apple Watch
    May 10, 2016 6:13 AM in response to McMacman

    The beeps indicate an issue with the RAM. This could be because of incorrect RAM, poorly seated RAM, or non-compatible RAM.

    What speed and brand of RAM did you purchase?

  • by McMacman,

    McMacman McMacman May 10, 2016 7:18 AM in response to stedman1
    Level 1 (9 points)
    Desktops
    May 10, 2016 7:18 AM in response to stedman1

    I Got a 4GB Crucial card. I used their website and confirmed with an advisor that it was the correct one 

  • by McMacman,

    McMacman McMacman May 10, 2016 1:26 PM in response to stedman1
    Level 1 (9 points)
    Desktops
    May 10, 2016 1:26 PM in response to stedman1

    Hi Thanks for the help , I removed it and put it into the other empty slot , all is fine now .

     

    Thank you.

Page 1 Next