Q: How can I bypass the previous owners password on my iPad?

I Downloaded the Ipws from a website then restart the iPhone and I choose the Ipws that I downloaded installed it successfully but still my issue didnt go away and reinstalled version 9.3.1 back same way.

Is it possible for iCloud website to show your device (under my device) that your device listed under your account but it does not accept it when you want activate. The clue given on the iphone for you to unlock/activate is same as my email. But when I enter my email it does not recognize it, but why is the iPhone listed under my device On my icloud account??????

Akira miki wrote:

I Downloaded the Ipws from a website

"a website"?
If you did not download it from Apple.com, good chance it is hacked.

Get off the high horse...seriously. I bought my iPod touch from someone who had the box, receipt and everything who was moving to Tulsa, OK. I'm now stuck with an iPod touch that needs an apple id and password to restore (DFU method hasn't worked since like 2007) and I purchased it legitimately. What is wrong is that many people don't know that this is required when you want to reformat etc. now and I know many legitimate people who've had this happen.

Faslane wrote:

 

Get off the high horse...seriously. I bought my iPod touch from someone who had the box, receipt and everything who was moving to Tulsa, OK. I'm now stuck with an iPod touch that needs an apple id and password to restore (DFU method hasn't worked since like 2007) and I purchased it legitimately. What is wrong is that many people don't know that this is required when you want to reformat etc. now and I know many legitimate people who've had this happen.

There is no way unless the previous owner is willing to help you, is he?

I had my Ipad for 3 years and now someone used there icloud to shut it down. I have all the papers and everything legit I bought it BRAND NEW. I just want it back to the way it used to be. This ****** me off. seriously

Unless you gave your device, Apple ID, and Password to someone so that they could sign on their iCloud account, there is no way that what you are describing could happen. There is no magical way that someone can access your device, turn off Find My iPhone, and sign in their own iCloud ID.

Where did you purchase the iPad?

Cheers,

GB

asadeasabe wrote:

 

I had my Ipad for 3 years and now someone used there icloud to shut it down.

What does that mean?

asadeasabe wrote:

 

I had my Ipad for 3 years and now someone used there icloud to shut it down. I have all the papers and everything legit I bought it BRAND NEW. I just want it back to the way it used to be. This ****** me off. seriously

That sounds like someone else knows your AppleID and Password that you use to sign in to your iCloud account.  If your AppleID has been compromised, then sure, they can do anything that you yourself could do with those login credentials.  I would change your AppleID password a.s.a.p. and also set up two factor authentication (Two-factor authentication for Apple ID - Apple Support ).

Unfortunate That apple comes up with a way to deter second hand users from using their devices!

It's a simple fix! If you buy a second hand device you should just be able reset the device and up pops the activation! Then the user gets a choice activate or request cancellation of previous activation! Upon a specific waiting period say 30 days the first user will be automatically emailed(once a week for a month) that a device they may have previous owned is requesting a reset.  If you wish this device be reset do nothing! Otherwise call Apple at 1-800-???-???? if you suspect the device was stolen! Nothing complicated no one gets anyone's email and device resets automatically and the new owner can enjoy his/her device. Holding a phone or device hostage in this instance with no way to reset it is appalling!  If i buy a device and it is a legitimate sale I should not have to depend on a previous owner to supply me with his own personal info or to unlock anything for me(and that's if they even know because many have friends do it because they don't know how)! There isn't even this type of lockout happening on any computer and yes there is the capability one may but no one uses it because they are afraid of turning their expensive equipment into a brick and that is if they are even aware of a bios password! ... and many of the older computers you could reset the bios as a fail-safe! So Apple your smart enough to figure out how to lock criminals out use that same brain and let the second hand users in!

Tell it to Apple: Apple - Feedback. This is a user to user support forum. We don't make the decisions about how things work. We just try to educate people so they understand how they work. But BTW - Apple is not going to email anyone if they have not specifically requested it. Total invasion of Privacy. I certainly wouldn't want to start getting emails about a device that was stolen from me that someone is now wanting to remove the Activation Lock on. If a sale is legitimate, then the last owner who put an Activation Lock on, should not be hard to contact directly. If they are not, then it is likely not a legitimate sale.

GB

I Agree with Gail completely. Nothing about my purchase of an Apple product authorizes them to contact me at someone else's request, anonymous or not.  Yes, they have my contact information and they can use it for themselves, but they have no legal rights to contact me at all just because someone else or that someone else's anonymous device asks them to.  They have my information under a privacy agreement that applies to all their customers, and I expect them to hold to that privacy agreement.

beta_rambo wrote:

 

Unfortunate That apple comes up with a way to deter second hand users from using their devices!

It's a simple fix! If you buy a second hand device you should just be able reset the device and up pops the activation! Then the user gets a choice activate or request cancellation of previous activation! Upon a specific waiting period say 30 days the first user will be automatically emailed(once a week for a month) that a device they may have previous owned is requesting a reset.  If you wish this device be reset do nothing! Otherwise call Apple at 1-800-???-???? if you suspect the device was stolen! Nothing complicated no one gets anyone's email and device resets automatically and the new owner can enjoy his/her device. Holding a phone or device hostage in this instance with no way to reset it is appalling!  If i buy a device and it is a legitimate sale I should not have to depend on a previous owner to supply me with his own personal info or to unlock anything for me(and that's if they even know because many have friends do it because they don't know how)! There isn't even this type of lockout happening on any computer and yes there is the capability one may but no one uses it because they are afraid of turning their expensive equipment into a brick and that is if they are even aware of a bios password! ... and many of the older computers you could reset the bios as a fail-safe! So Apple your smart enough to figure out how to lock criminals out use that same brain and let the second hand users in!

Thats about the worst suggestion this week. Apple, please don't do it.

Why?  why does Apple have to be responsible for second hand sales?    Does Ford contact the Previous owner of a Pinto so the new owner can get the keys after a private sale?

Does the constructions company responsible for building a house have anything to do with the private sale years after the house was built?

No. 

People need to stop trying to shift the responsibility to Apple, and learn to do the proper research about the device they are trying to buy.

It takes 5 minutes to know if the iPhone or iPad is activation locked. If it is don't buy it. Simple as that,

There's no reason to create a convoluted system that relies on Apple having the man power to work it, and that can open up potential legal issues for privacy breaching.

Hear hear.

Why were you even posting? If you're not part of the solution, you're part of the problem! I know this post is a few years old, but come on! I *legitimately* bought an iPod touch, which the previous owners gave me everything that came with it -including the receipt of purchase. It was NOT stolen. Even wiping it doesn't get rid of their icloud stuff, at least not using the restore method. I paid a lot of $$ (not as much as in a store -which is why people appreciate buying from other sellers), but as of now it's useless. I'm a law abiding citizen, and you insult everyone with your rude, misinformed, assumptions. Don't bother posting something if you aren't offering help. In my case, I've got no way to contact this person. Also, I've sold my old iPhone (you get more selling privately vs trading them in and stuff), so this could create problems for me when I upgrade my devices in the future. Thanks for wasting space.