TigreDARK

Q: El capitan freeze

Hi All,

I use Chrome and Safari (most used), I see facebook videos and Youtube videos, and it FREEZE! , I need to power off with button, I leave it if back again, but this didn't solve.

If I use computer with other applications this didn't happend, I can use firefox or Chrome to navigate correctly, but when start to see many videos... it freeze, is not on the first video, I see videos start to go slow and then stuck!

 

I installed last APP = Java last Update 8.91. (I try to reinstall may be help!).

I copy here the console output:

 

5/05/16 10:11:08.313 p.m. launchd[1]: BUG in libdispatch: 15E65 - 1718 - 0x0

5/05/16 10:11:29.029 p.m. WindowServer[164]: Untrusted client (pid=300) attempted to set debug options.

5/05/16 10:11:08.313 p.m. launchd[1]: BUG in libdispatch: 15E65 - 1718 - 0x0

5/05/16 10:11:29.029 p.m. WindowServer[164]: Untrusted client (pid=300) attempted to set debug options.

5/05/16 10:11:29.565 p.m. firefox[300]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.11.4. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

5/05/16 10:11:29.567 p.m. firefox[300]: 0   CarbonCore                          0x00007fff990146df ___Gestalt_SystemVersion_block_invoke + 113

5/05/16 10:11:29.567 p.m. firefox[300]: 1   libdispatch.dylib                   0x00007fff8faa040b _dispatch_client_callout + 8

5/05/16 10:11:29.567 p.m. firefox[300]: 2   libdispatch.dylib                   0x00007fff8faa0303 dispatch_once_f + 67

5/05/16 10:11:29.567 p.m. firefox[300]: 3   CarbonCore                          0x00007fff98fa0fbc _Gestalt_SystemVersion + 987

5/05/16 10:11:29.567 p.m. firefox[300]: 4   CarbonCore                          0x00007fff98fa07d0 Gestalt + 139

5/05/16 10:11:29.567 p.m. firefox[300]: 5   XUL                                 0x0000000104324440 vpx_reset_mmx_state + 627323

--------------------------------------------------------

 

 

Process:           Preview [28012]
Path:              /Applications/Preview.app/Contents/MacOS/Preview
Identifier:        com.apple.Preview
Version:           8.1 (877.7)
Build Info:        Preview-877007000000000~3
Code Type:         X86-64 (Native)
Parent Process:    ??? [1]
Responsible:       Preview [28012]
User ID:           501

 

Date/Time:         2016-04-24 00:38:55.436 -0500
OS Version:        Mac OS X 10.11.4 (15E65)
Report Version:    11
Anonymous UUID:    XXXXX

 

Sleep/Wake UUID:   XXXXXXXXXXX

 

Time Awake Since Boot: 180000 seconds

Time Since Wake:   17000 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:    4  Dispatch queue: com.apple.root.default-qos

 

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:   KERN_INVALID_ADDRESS at 0x000007fae8e1ece8
Exception Note:    EXC_CORPSE_NOTIFY

 

VM Regions Near 0x7fae8e1ece8:

MALLOC_LARGE       0000000116d32000-0000000116ea5000 [ 1484K] rw-/rwx SM=PRV 

-->

STACK GUARD        0000700000000000-0000700000001000 [4K] ---/rwx SM=NUL  stack guard for thread 8

 

Application Specific Information:

objc_msgSend() selector name: index

 

 

Global Trace Buffer (reverse chronological seconds):

18.768816AppleJPEG            0x00007fff9b1b9a11 [0x7fae8c214200] Releasing session
19.055655AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d974000] Releasing session
19.069514AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d955200] Releasing session
19.081793AppleJPEG            0x00007fff9b1b905e [0x7fae8d955200] Created session
19.082119AppleJPEG            0x00007fff9b1b905e [0x7fae8d974000] Created session
19.082413AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d974000] Releasing session
19.082740AppleJPEG            0x00007fff9b1b905e [0x7fae8d974000] Created session
19.540457AppleJPEG            0x00007fff9b1b905e [0x7fae8c214200] Created session
19.753330AppleJPEG            0x00007fff9b1b9a11 [0x7fae8da61e00] Releasing session
19.753891AppleJPEG            0x00007fff9b1b905e [0x7fae8da61e00] Created session
19.853628AppleJPEG            0x00007fff9b1b9a11 [0x7fae8c1b5400] Releasing session
19.853926AppleJPEG            0x00007fff9b1b905e [0x7fae8c1b5400] Created session
27.496951AppleJPEG            0x00007fff9b1b9a11 [0x7fae8c165e00] Releasing session
29.767636AppleJPEG            0x00007fff9b1b905e [0x7fae8c165e00] Created session
29.994917AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d955200] Releasing session
30.021505AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d96b200] Releasing session
30.030001AppleJPEG            0x00007fff9b1b9a11 [0x7fae8c88b000] Releasing session
30.154713AppleJPEG            0x00007fff9b1b905e [0x7fae8c88b000] Created session
30.214436AppleJPEG            0x00007fff9b1b905e [0x7fae8d96b200] Created session
30.214436AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d96b200] Releasing session
30.214789AppleJPEG            0x00007fff9b1b905e [0x7fae8d96b200] Created session
30.321324AppleJPEG            0x00007fff9b1b905e [0x7fae8d955200] Created session
30.397431AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d8fd000] Releasing session
30.398031AppleJPEG            0x00007fff9b1b905e [0x7fae8d8fd000] Created session
30.400326AppleJPEG            0x00007fff9b1b9a11 [0x7fae8c0f9a00] Releasing session
30.401885AppleJPEG            0x00007fff9b1b905e [0x7fae8c0f9a00] Created session
120.012039   AppleJPEG            0x00007fff9b1b9a11 [0x7fae8d8cb400] Releasing session
120.012363   AppleJPEG            0x00007fff9b1bc11c [0x7fae8d8cb400] Decoding completed without errors
120.012399   AppleJPEG            0x00007fff9b1ba0fc [0x7fae8d8cb400] Options: 17x14 [FFFFFFFF,FFFFFFFF] 0001D060
120.012399   AppleJPEG            0x00007fff9b1b9fae [0x7fae8d8cb400] Decoding: C0 0x0011000E 0x0003354A 0x11111100 0x00000000 702
120.012757   AppleJPEG            0x00007fff9b1b905e [0x7fae8d8cb400] Created session

 

Thread 0:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib   0x00007fff9022af72 mach_msg_trap + 10
1   libsystem_kernel.dylib   0x00007fff9022a3b3 mach_msg + 55
2   com.apple.CoreFoundation 0x00007fff919231c4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation 0x00007fff9192268c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation 0x00007fff91921ed8 CFRunLoopRunSpecific + 296
5   com.apple.HIToolbox      0x00007fff874a3935 RunCurrentEventLoopInMode + 235
6   com.apple.HIToolbox      0x00007fff874a376f ReceiveNextEventCommon + 432
7   com.apple.HIToolbox      0x00007fff874a35af _BlockUntilNextEventMatchingListInModeWithFilter + 71
8   com.apple.AppKit         0x00007fff8e4dcefa _DPSNextEvent + 1067
9   com.apple.AppKit         0x00007fff8e4dc32a -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
10  com.apple.AppKit         0x00007fff8e4d0e84 -[NSApplication run] + 682
11  com.apple.AppKit         0x00007fff8e49a46c NSApplicationMain + 1176
12  libdyld.dylib            0x00007fff8e43e5ad start + 1

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib   0x00007fff90231efa kevent_qos + 10
1   libdispatch.dylib        0x00007fff9af39165 _dispatch_mgr_invoke + 216
2   libdispatch.dylib        0x00007fff9af38dcd _dispatch_mgr_thread + 52

 

Thread 2:: com.apple.NSEventThread

0   libsystem_kernel.dylib   0x00007fff9022af72 mach_msg_trap + 10
1   libsystem_kernel.dylib   0x00007fff9022a3b3 mach_msg + 55
2   com.apple.CoreFoundation 0x00007fff919231c4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation 0x00007fff9192268c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation 0x00007fff91921ed8 CFRunLoopRunSpecific + 296
5   com.apple.AppKit         0x00007fff8e632e99 _NSEventThread + 149
6   libsystem_pthread.dylib  0x00007fff8e45499d _pthread_body + 131
7   libsystem_pthread.dylib  0x00007fff8e45491a _pthread_start + 168
8   libsystem_pthread.dylib  0x00007fff8e452351 thread_start + 13

 

Thread 3:: Dispatch queue: NSDocumentController Recents :: NSOperation 0x7fae8bdf5cb0 (QOS: LEGACY)

0   libsystem_kernel.dylib   0x00007fff90231fba lstat$INODE64 + 10

1   com.apple.CoreServicesInternal    0x00007fff9a887562 _FSURLResourceIsReachable + 94

2   com.apple.CoreFoundation 0x00007fff91912fc7 CFURLResourceIsReachable + 87

3   com.apple.CoreServicesInternal    0x00007fff9a8779f3 _CFURLCreateBookmarkData + 829

4   com.apple.CoreFoundation 0x00007fff9199ffe8 -[NSURL bookmarkDataWithOptions:includingResourceValuesForKeys:relativeToURL:error:] + 232

5   com.apple.coreservices.SharedFileList    0x00007fff8ff09b36 -[SFLListItem synthesizeMissingPropertyValues] + 183

6   com.apple.coreservices.SharedFileList    0x00007fff8ff09760 -[SFLListItem initWithName:URL:properties:] + 278

7   com.apple.coreservices.SharedFileList    0x00007fff8ff2ef46 -[SFLList(LSSharedFileListSupport) itemByInsertingAfterItem:name:URL:propertiesToSet:propertiesToClear:] + 409

8   com.apple.coreservices.SharedFileList    0x00007fff8ff21eef LSSharedFileListInsertItemURL + 213

9   com.apple.AppKit         0x00007fff8ea37340 -[NSDocumentController _notePendingRecentDocumentURLsForKey:documentsSnapshot:] + 755
10  com.apple.Foundation     0x00007fff87ba07d7 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
11  com.apple.Foundation     0x00007fff87ba0495 -[NSBlockOperation main] + 100
12  com.apple.Foundation     0x00007fff87b9eb7a -[__NSOperationInternal _start:] + 654
13  com.apple.Foundation     0x00007fff87b9ab64 __NSOQSchedule_f + 194
14  libdispatch.dylib        0x00007fff9af3340b _dispatch_client_callout + 8
15  libdispatch.dylib        0x00007fff9af3803b _dispatch_queue_drain + 754
16  libdispatch.dylib        0x00007fff9af3e707 _dispatch_queue_invoke + 549
17  libdispatch.dylib        0x00007fff9af36d53 _dispatch_root_queue_drain + 538
18  libdispatch.dylib        0x00007fff9af36b00 _dispatch_worker_thread3 + 91
19  libsystem_pthread.dylib  0x00007fff8e4544de _pthread_wqthread + 1129
20  libsystem_pthread.dylib  0x00007fff8e452341 start_wqthread + 13

MacBook Air, Mac OS X (10.6.8)

Posted on May 5, 2016 8:52 PM

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Q: El capitan freeze

  • All replies
  • Helpful answers

  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit May 6, 2016 11:07 PM in response to TigreDARK
    Level 10 (122,107 points)
    Apple Music
    May 6, 2016 11:07 PM in response to TigreDARK

    Try troubleshooting Safari first ..

     

    You may have a Safari extension or third party plug-in installed that's causing a conflict. It’s easy to troubleshoot.

     

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension at a time, quit and relaunch Safari to test.

     

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.


    If troubleshooting Safari didn't help, try Chrome >  https://support.google.com/chrome#topic=3421434