wei tak

Q: missing apps & folder after restoring from itunes

please please please help me ... im trying to reset my iphone 6. before erasing I made a full back up to iTunes. after erased then I try to restore n find after restoration all apps n folders are gone. tried google for resolution and find that must update all apps before backup. this change should inform all iOS users and not only users facping problem and Google then know about the change ... this is ridiculous ... please help !!!

MacBook Air (13-INCH, MID 2011), Windows 8

Posted on May 6, 2016 6:47 AM

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Q: missing apps & folder after restoring from itunes

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  • by Limnos,

    Limnos Limnos May 6, 2016 6:55 AM in response to wei tak
    Level 9 (54,210 points)
    Mac OS X
    May 6, 2016 6:55 AM in response to wei tak

    New "App Thinning" with iOS9:  To make apps smaller they are being customized for specific hardware when downloaded from Apple directly over-the-air to a device with iOS9. Apps downloaded directly to a device from Apple may no longer work on any other kind of device. Apple has decided there is no point in syncing these to a computer since each device should ideally get a customized version directly from Apple. If you want a backup copy on your computer you can transfer a non-thinned version directly from the Store to the computer which should you need it can be transferred to any i-device (but will take up more room). You may wish to enable automatic downloads on your computer so there will be a copy of all apps there as sometimes apps are removed from the Store: Turn on Automatic Downloads -  https://support.apple.com/en-us/HT202180#computer   Extra tips from sberman: Make sure "Apps" is checked.  Also make sure the Apple ID shown just below "Automatic Downloads" is the same one you're using on the iPhone. - https://discussions.apple.com/message/29896877#29896877

     

    By the way, this is the iTunes for Mac forum.  Your user profile says you are using Windows.

  • by wei tak,

    wei tak wei tak May 6, 2016 7:36 AM in response to Limnos
    Level 1 (4 points)
    iTunes
    May 6, 2016 7:36 AM in response to Limnos

    hi really thankful for your prompt response

     

    in short now the phone is erased and I did the back up without the above

     

    is it too late ? still possible in getting back my data?

  • by Limnos,

    Limnos Limnos May 6, 2016 12:07 PM in response to wei tak
    Level 9 (54,210 points)
    Mac OS X
    May 6, 2016 12:07 PM in response to wei tak

    Your data gets backed up with the last backup but the apps do not.