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Helpful answers
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May 5, 2016 8:52 PM in response to cgrozarby Carolyn Samit,Try here before you buy a new charger > Apple Portables: Troubleshooting MagSafe adapters
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May 6, 2016 3:39 AM in response to cgrozarby OGELTHORPE,If available, test with another charger.
Run an Apple Hardware Test:
https://support.apple.com/en-us/HT201257
Note that an error free AHT is not conclusive.
Open System Information>Power and post this from your MBP:
Make certain that the charger is connected.
Ciao.
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May 6, 2016 12:16 PM in response to cgrozarby OGELTHORPE,Based on the charger information, or perhaps the lack of information (no wattage or serial number) indicates a faulty charger. As I have suggested, try another one but if not available, have it tested at an Apple store genius bar. The evaluation will be FREE.
Ciao.
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May 6, 2016 1:08 PM in response to OGELTHORPEby cgrozar,Thanks, I'll head down to the Apple Store and have it tested.


