mmp10000

Q: Bluetooth not sync

in iPhone 5 and iPad 2, Bluetooth is not synchronizing between both devices. I am trying to connect with Keynote Remote and this devices don't have any communication.

iPad

Posted on Apr 13, 2016 3:27 AM

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Q: Bluetooth not sync

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  • by Nubz N.,

    Nubz N. Nubz N. Apr 14, 2016 11:43 AM in response to mmp10000
    Community Hosts
    Apr 14, 2016 11:43 AM in response to mmp10000

    Hello mmp10000,

     

    It sounds like you are wanting to use the Keynote Remote on your iPhone 5 to control a presentation on your iPad 2 but they don't seem to connect.

     

    Please make sure you are using all the correct versions and they are on the same Wi-Fi network.

    Use Keynote Remote on your iPhone, iPad, or iPod touch - Apple Support

    Link Keynote Remote to another iOS device

    Use these steps to link your remote device to another iPhone, iPad, or iPod touch.

    1. Turn on Wi-Fi on both of your devices.

      If you're using Keynote for iOS 2.5 or later and both of your iOS devices have a Lightning connector, your devices don't have to be connected to a specific Wi-Fi network. You can also use Bluetooth to connect your devices.*

      If you're using an earlier version of Keynote on either device, or if either device has a dock connector (iPhone 4s, iPad 2 and iPad 3rd Generation), make sure that they're both connected to the same Wi-Fi network.

      Keynote Remote doesn't work over a network hosted by a Mac with Internet Sharing, or a network hosted by an iOS device using Personal Hotspot.
       
    2. On the device you're using for your presentation, open your Keynote presentation.
    3. Tap the Tools icon in the toolbar.
    4. Tap Presentation Tools.
    5. Tap Allow Remote Control.
    6. Turn on Enable Remotes.
    7. On the device you want to use as a remote, open the Keynote app.
    8. Tap the Keynote Remote icon in the toolbar of the presentation manager. If you're in a presentation, tap Presentations in the toolbar to open the presentation manager. In portrait orientations on smaller devices, tap the   icon.
    9. If this is the first attempt to link to this Keynote Remote, tap Continue. Otherwise, tap the Devices button then tap Add a Device.
    10. On the device displaying the presentation, next to the name of the device you're using as a remote, tap Link. The device name appears in the Allow Remote Control menu.
    11. Compare the four digit passcode that appears on the presentation device to the passcode that appears on the remote device. If match, tap Confirm.
    12. On the presentation device, tap Done to return to the presentation.
    13. To control the slideshow on the presentation device, tap Play on the controlling device. 

    Learn how to use Keynote Remote after you link it in Use Keynote Remote below.

    If the play button on your remote device doesn't respond, make sure you have turned on remotes on the remote device by following steps 2–6 above on that device.

    Use Keynote Remote with Bluetooth

    *If you can't connect to Wi-Fi, you can use Keynote Remote with Bluetooth to control your Keynote slideshow from one iOS device to another (but not from a Mac). Slides might take longer to appear on Keynote Remote when connected using Bluetooth. If you use iOS 7 on your remote device, you can't use it to control a presentation over Bluetooth on a device using iOS 8 or later.

    Take care.

  • by mmp10000,

    mmp10000 mmp10000 May 7, 2016 11:22 AM in response to Nubz N.
    Level 1 (8 points)
    Mac OS X
    May 7, 2016 11:22 AM in response to Nubz N.

    Nube, thanks a lot.

    I been trying many times, but both devices don't connect. They don't apear in each other.

    What to do?

  • by joe_7399,

    joe_7399 joe_7399 May 8, 2016 6:13 AM in response to mmp10000
    Community Specialists
    May 8, 2016 6:13 AM in response to mmp10000

    Thanks for replying to let us know that you are still unable to connect after working through the steps in the previous article. To move forward with troubleshooting, I suggest contacting Apple Support directly so that we can dig in to this specific situation and provide you the best support possible. 

     

    Contact Apple Support - Apple Support

     

    Best