Q: wifi and bluetooth is just working and connecting devices just within 1 mtr. distance plz solve the issue for iphone 6, 64GB, vers ... wifi and bluetooth is just working and connecting devices just within 1 mtr. distance plz solve the issue for iphone 6, 64GB, version 9.3.1(13E238), more
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May 7, 2016 12:28 PM in response to jai meerchandaniby pedro d,Hello there, jai.
It seems you're having issues with both pairing and connecting devices via Bluetooth and connecting to Wi-Fi networks. The following articles provide some great recommendations in regards to each:
Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201205
Try these steps first
- Make sure that your Bluetooth accessory and iOS device are close to each other.
- Make sure that your Bluetooth accessory is on and fully charged or connected to power. If it uses batteries, test them to see if they need to be replaced.
- Restart your Bluetooth accessory.
- Make sure that you have the latest version of iOS on your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn Bluetooth on or you see a spinning gear, restart your iPhone, iPad, or iPod touch.
- Unpair the Bluetooth accessory, put the accessory back in discovery mode, then pair and connect it again.
If you still can't pair or connect your Bluetooth accessory
Check with the Bluetooth manufacturer to make sure that your accessory works with your iOS device.
Contact Apple Support if you have any of these issues:
- You can’t turn on Bluetooth or the setting is grayed out.
- You can’t connect any Bluetooth accessories with your device.
- The accessory manufacturer confirmed that your accessory is working correctly.
Learn more
Find out which Bluetooth profiles you can use with your device.
For Wi-Fi, this article has some great initial steps to try:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051
Thanks for reaching out to Apple Support Communities.
Kind Regards.
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May 7, 2016 1:22 PM in response to jai meerchandaniby Lawrence Finch,If the range of WiFi is that short on all WiFi networks (not just one) your phone has a hardware problem, most likely a broken antenna connection. Take it to an Apple store. If it is only one network see: Suggestions for Wi-Fi issues
