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Q: Apple ID not recognised

I've bought an iPhone from a friend who has reset it but when I try to activate it it asks for his Apple ID and password. Hes given me the correct and only Apple ID and the password but it states it is incorrect. He has then gone to iforgot to change his password and it says that his Apple ID is invalid. How is this possible? This isn't the first time of heard of this as my son has the same thing with his phone. What can be done????

iPhone 5s, iOS 9.3.1

Posted on May 5, 2016 12:00 AM

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Q: Apple ID not recognised

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