yellowcanary73

Q: This iMac has been a dog since bringing it home new.

Would adding another 8 gigs of ram help my 8 month old iMac it has run slower then my 8 year old iMac.

This is my system iMac 27 inch late 2013

processor 3.2 i5

8 gigs memory

NVIDIA GeForce GT 755M 1024 MB

OS X El Capitan Version 10.11.4

Right now this thing is a piece of junk and slower then my 8 year old mac.

iMac, OS X Yosemite (10.10.5), 27-inch Late 2013 3.2 Intel Core i5

Posted on May 8, 2016 5:33 PM

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Q: This iMac has been a dog since bringing it home new.

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  • Helpful answers

  • by macjack,

    macjack macjack May 8, 2016 5:39 PM in response to yellowcanary73
    Level 9 (55,694 points)
    Mac OS X
    May 8, 2016 5:39 PM in response to yellowcanary73

    Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information

     

    8 GB ought to be enough unless you are using memory intensive apps like Logic, Final Cut, etc. If you are still under warranty make a Genius appt. at an Apple Store, or if you live within 50 miles of an Apple Store, they will send an Authorized Apple Repair tech to your home .

  • by dialabrain,

    dialabrain dialabrain May 8, 2016 6:41 PM in response to yellowcanary73
    Level 5 (6,197 points)
    Mac App Store
    May 8, 2016 6:41 PM in response to yellowcanary73

    yellowcanary73 wrote:

     

    Would adding another 8 gigs of ram help my 8 month old iMac it has run slower then my 8 year old iMac.

    Just curious, how did you buy a new 2+ year old iMac 8 months ago?

  • by yellowcanary73,

    yellowcanary73 yellowcanary73 May 8, 2016 6:58 PM in response to dialabrain
    Level 1 (4 points)
    Desktops
    May 8, 2016 6:58 PM in response to dialabrain

    We bought this 33 days before they announced the release of the new IMac so I couldn't return it for the new model my 30 days were up.

  • by yellowcanary73,

    yellowcanary73 yellowcanary73 May 8, 2016 7:03 PM in response to macjack
    Level 1 (4 points)
    Desktops
    May 8, 2016 7:03 PM in response to macjack

    I've run that program a few times it always says the computer is running fine I will run it again.

    I've only added my Lexmark printer

    Startup can take a couple minutes and shutdown can take as long as 5 minutes if I try loading another Safari window most the time I get the spinner.

  • by yellowcanary73,

    yellowcanary73 yellowcanary73 May 9, 2016 7:27 PM in response to macjack
    Level 1 (4 points)
    Desktops
    May 9, 2016 7:27 PM in response to macjack

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-09 18:39:57

    Download EtreCheck from https://etrecheck.com

    Runtime 1:18

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Beachballing

     

    Hardware Information:

        iMac (27-inch, Late 2013)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac14,2

        1 3.2 GHz Intel Core i5 CPU: 4-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 0/DIMM1

                Empty  

            BANK 1/DIMM1

                Empty  

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n/ac

     

    Video Information:

        NVIDIA GeForce GT 755M - VRAM: 1024 MB

            iMac 2560 x 1440

     

    System Software:

        OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 days

     

    Disk Information:

        APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 999.03 GB (959.34 GB free)

                Core Storage: disk0s2 999.35 GB Online

     

    USB Information:

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /System/Library/Extensions

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.37 - SDK 10.6 - 2016-04-05) [Support]

     

            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2015-12-14) [Support]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2015-12-14) [Support]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2015-12-14) [Support]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2015-12-14) [Support]

     

    System Launch Agents:

        [not loaded]    7 Apple tasks

        [loaded]    157 Apple tasks

        [running]    74 Apple tasks

     

    System Launch Daemons:

        [not loaded]    46 Apple tasks

        [loaded]    150 Apple tasks

        [running]    92 Apple tasks

     

    Launch Daemons:

        [failed]    com.adobe.fpsaud.plist (2016-04-15) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-11-29) [Support]

     

    User Launch Agents:

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

     

    User Login Items:

        iSyncr    Application  (/Applications/iSyncr.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Google Drive    Application  (/Applications/Google Drive.app)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        fuspredownloader    Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)

     

    Other Apps:

        [running]    OpenObject.fuspredownloader.72672

        [running]    com.JRTStudio.iSyncrWiFi.76832

        [running]    com.etresoft.EtreCheck.57312

        [running]    com.google.GoogleDrive.62112

        [running]    com.google.android.mtpagent.68192

        [loaded]    391 Apple tasks

        [running]    192 Apple tasks

     

    Internet Plug-ins:

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

        QuickTime Plugin: 7.7.3 (2016-04-04)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

        Default Browser: 601 - SDK 10.11 (2016-04-04)

     

    Safari Extensions:

        Enpass Password Manager - Sinew Software Systems - http://enpass.io/ (2016-01-12)

     

    3rd Party Preference Panes:

        Flash Player (2016-04-15) [Support]

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

             4%    WindowServer

             3%    fontd

             1%    kernel_task

             0%    com.apple.WebKit.WebContent

             0%    Dock

     

    Top Processes by Memory:

        753 MB    kernel_task

        590 MB    com.apple.WebKit.WebContent

        475 MB    softwareupdated

        188 MB    Google Drive

        164 MB    Safari

     

    Virtual Memory Information:

        3.23 GB    Free RAM

        4.77 GB    Used RAM (1.83 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        May 8, 2016, 07:12:49 PM    ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-08-191249_ [redacted].crash

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  • by babowa,

    babowa babowa May 9, 2016 8:54 PM in response to yellowcanary73
    Level 7 (32,034 points)
    iPad
    May 9, 2016 8:54 PM in response to yellowcanary73

    I googled the fuspredownloader and found several references; here is one of them:

     

    http://www.jrtstudio.com/iSyncr/UninstallKies

     

    According to that, it messes with your iSync. I'm not familiar with either, but you might want to consider getting rid of that.

     

    Other than that, you really should set up Time Machine (or any other backup program); and yes, more RAM will usually help. But, depending on your work flow, I would also consider deleting all login items - there is no need; the apps can be launched when needed.

  • by MichelPM,

    MichelPM MichelPM May 9, 2016 11:13 PM in response to yellowcanary73
    Level 6 (13,769 points)
    iPad
    May 9, 2016 11:13 PM in response to yellowcanary73

    You mght want to see what happens if you do not leave running in the background and perhaps quit Google Drive to see if performance of your iMac improves.

    All of Google's software are not optimised  for OS X and can be a serious resource hog/performance drain on Macs and OS X.

  • by K Shaffer,

    K Shaffer K Shaffer May 10, 2016 1:15 AM in response to yellowcanary73
    Level 6 (14,340 points)
    Desktops
    May 10, 2016 1:15 AM in response to yellowcanary73

    Without also looking into Activity Monitor among other utilities, to see

    the processes and any loads or background items running, the report

    doesn't look too bad. As mentioned, the Google Drive and other items

    that may not set quite right in El Capitan OS X 10.11.4, could be tested

    or turned off to see how that effects performance.

     

    A second user account can be used to test; as could startup in Safe boot.

     

    The computer can also see a significant upgrade in memory chips, in

    matched pairs, from reputable sources such as macsales or crucial.

     

    { according to specification database app from http://mactracker.ca }

     

    • iMac (27-inch, Late 2013)

     

    Introduced    September 2013

    Discontinued    October 2015

    Model Identifier    iMac14,2

    Model Number    A1419

    EMC    2639

    Order Number    ME088LL/A (3.2 GHz), or ME089LL/A (3.4 GHz)

     

    Maximum Memory    32 GB

    Memory Slots    4 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM

     

    • Install memory in an iMac - Apple Support

     

    One of the better things would be to install upgrade RAM (8GB x 4)

    since that iMac has 7200-RPM rotational hard disk drive it may do

    better with at least 16GB RAM, in matching pairs.

     

    A newer OS X usually also has a knack or hunger for more resources.

     

    In any event...

    Good luck & happy computing!