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All replies
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Helpful answers
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May 8, 2016 5:39 PM in response to yellowcanary73by macjack,Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information
8 GB ought to be enough unless you are using memory intensive apps like Logic, Final Cut, etc. If you are still under warranty make a Genius appt. at an Apple Store, or if you live within 50 miles of an Apple Store, they will send an Authorized Apple Repair tech to your home .
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May 8, 2016 6:41 PM in response to yellowcanary73by dialabrain,yellowcanary73 wrote:
Would adding another 8 gigs of ram help my 8 month old iMac it has run slower then my 8 year old iMac.
Just curious, how did you buy a new 2+ year old iMac 8 months ago?
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May 8, 2016 6:58 PM in response to dialabrainby yellowcanary73,We bought this 33 days before they announced the release of the new IMac so I couldn't return it for the new model my 30 days were up.
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May 8, 2016 7:03 PM in response to macjackby yellowcanary73,I've run that program a few times it always says the computer is running fine I will run it again.
I've only added my Lexmark printer
Startup can take a couple minutes and shutdown can take as long as 5 minutes if I try loading another Safari window most the time I get the spinner.
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May 9, 2016 7:27 PM in response to macjackby yellowcanary73,EtreCheck version: 2.9.12 (265)
Report generated 2016-05-09 18:39:57
Download EtreCheck from https://etrecheck.com
Runtime 1:18
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 days
APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.03 GB (959.34 GB free)
Core Storage: disk0s2 999.35 GB Online
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.37 - SDK 10.6 - 2016-04-05) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] 7 Apple tasks
[loaded] 157 Apple tasks
[running] 74 Apple tasks
[not loaded] 46 Apple tasks
[loaded] 150 Apple tasks
[running] 92 Apple tasks
[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.malwarebytes.MBAMHelperTool.plist (2015-11-29) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
iSyncr Application (/Applications/iSyncr.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)
[running] OpenObject.fuspredownloader.72672
[running] com.JRTStudio.iSyncrWiFi.76832
[running] com.etresoft.EtreCheck.57312
[running] com.google.GoogleDrive.62112
[running] com.google.android.mtpagent.68192
[loaded] 391 Apple tasks
[running] 192 Apple tasks
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
QuickTime Plugin: 7.7.3 (2016-04-04)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
Default Browser: 601 - SDK 10.11 (2016-04-04)
Enpass Password Manager - Sinew Software Systems - http://enpass.io/ (2016-01-12)
Flash Player (2016-04-15) [Support]
Time Machine not configured!
4% WindowServer
3% fontd
1% kernel_task
0% com.apple.WebKit.WebContent
0% Dock
753 MB kernel_task
590 MB com.apple.WebKit.WebContent
475 MB softwareupdated
188 MB Google Drive
164 MB Safari
3.23 GB Free RAM
4.77 GB Used RAM (1.83 GB Cached)
0 B Swap Used
May 8, 2016, 07:12:49 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-05-08-191249_ [redacted].crash
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
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May 9, 2016 8:54 PM in response to yellowcanary73by babowa,I googled the fuspredownloader and found several references; here is one of them:
http://www.jrtstudio.com/iSyncr/UninstallKies
According to that, it messes with your iSync. I'm not familiar with either, but you might want to consider getting rid of that.
Other than that, you really should set up Time Machine (or any other backup program); and yes, more RAM will usually help. But, depending on your work flow, I would also consider deleting all login items - there is no need; the apps can be launched when needed.
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May 9, 2016 11:13 PM in response to yellowcanary73by MichelPM,You mght want to see what happens if you do not leave running in the background and perhaps quit Google Drive to see if performance of your iMac improves.
All of Google's software are not optimised for OS X and can be a serious resource hog/performance drain on Macs and OS X.
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May 10, 2016 1:15 AM in response to yellowcanary73by K Shaffer,Without also looking into Activity Monitor among other utilities, to see
the processes and any loads or background items running, the report
doesn't look too bad. As mentioned, the Google Drive and other items
that may not set quite right in El Capitan OS X 10.11.4, could be tested
or turned off to see how that effects performance.
A second user account can be used to test; as could startup in Safe boot.
The computer can also see a significant upgrade in memory chips, in
matched pairs, from reputable sources such as macsales or crucial.
{ according to specification database app from http://mactracker.ca }
• iMac (27-inch, Late 2013)
Introduced September 2013
Discontinued October 2015
Model Identifier iMac14,2
Model Number A1419
EMC 2639
Order Number ME088LL/A (3.2 GHz), or ME089LL/A (3.4 GHz)
Maximum Memory 32 GB
Memory Slots 4 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM
• Install memory in an iMac - Apple Support
One of the better things would be to install upgrade RAM (8GB x 4)
since that iMac has 7200-RPM rotational hard disk drive it may do
better with at least 16GB RAM, in matching pairs.
A newer OS X usually also has a knack or hunger for more resources.
In any event...
Good luck & happy computing!