HT204590: AirPort base stations: About the Guest network feature

Learn about AirPort base stations: About the Guest network feature
Mableymo18

Q: I set up a guest network but cant remember my password

I can't figure out he password assigned to the guest network- I know my base station- do I have to reset the whole system?

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on May 8, 2016 11:54 PM

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Q: I set up a guest network but cant remember my password

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  • by Bob Timmons,

    Bob Timmons Bob Timmons May 9, 2016 6:09 AM in response to Mableymo18
    Level 10 (105,268 points)
    Wireless
    May 9, 2016 6:09 AM in response to Mableymo18

    The Guest Network feature will not work at all unless you have your AirPort router connected to a simple modem, like the example below:

    Modem.png

    Often, users really have a modem/router or gateway device that has been supplied by their Internet Service Provider (ISP), which looks like the example illustrated below:

    Modem Router.png

    The Guest Network will not work correctly with a modem/router or gateway.

     

    So, before we try to make changes on your AirPort router that might enable the Guest Network feature correctly, we need to make sure that they type of modem that you have will be compatible with the AirPort router.

     

    Please post back with the make and model number of the device that you likely call your "modem", so we'll know how to proceed.

  • by Bob Timmons,

    Bob Timmons Bob Timmons May 9, 2016 6:41 AM in response to Mableymo18
    Level 10 (105,268 points)
    Wireless
    May 9, 2016 6:41 AM in response to Mableymo18

    After re-reading your post, you may need to say that you already have a Guest Network up and running, and devices can connect to it correctly......but you don't remember the wireless password for the Guest Network.  Is that a possibility?

  • by keg55,

    keg55 keg55 May 9, 2016 7:52 AM in response to Mableymo18
    Level 6 (8,479 points)
    Mac OS X
    May 9, 2016 7:52 AM in response to Mableymo18
    I can't figure out he password assigned to the guest network- I know my base station- do I have to reset the whole system?

    No, you don't have to reset your whole system. You should be able to log into your base station, Wireless tab and change the Guest Network password.

     

    You may also need to go to your devices that use the Guest Network and Forget the network then re-select it and login using the new password.