black banshee

Q: Airplay audio cuts out intermittently

Hello, I'm having an issue with Airplay I can't seem to fix. When I play anything via airplay with my Ipad, Ipod touch, or Iphone, it will play OK for a minute or two but then the audio cuts out for 5-10 seconds. The audio comes back, but then it will cut out again repeatedly every few minutes. I am playing through my Airport express. I have two airport express units, and they both have the same issue no matter the source (Ipad, Ipod, or Iphone). I'm also using an Airport Extreme as my router. Since it's all Apple hardware you'd think it would just "work", but not in this case apparently.

I've searched for answers, here's what I've tried so far without success:

1) Disabled bluetooth on the source devices
2) Updated firmware on all devices
3) I've restarted/rebooted all devices numerous times
3) It's not a range issue, because I've placed the Ipod touch within inches of the Airport express. Same problem.

At a loss, any ideas folks? thanks.

Ipad, Ipod, Iphone, Windows XP Pro, playing audio through to my airport express units

Posted on Jan 1, 2011 7:19 AM

Close

Q: Airplay audio cuts out intermittently

  • All replies
  • Helpful answers

first Previous Page 12 of 12
  • by Sn1perm4n,

    Sn1perm4n Sn1perm4n Jul 1, 2015 12:47 AM in response to Sn1perm4n
    Level 1 (0 points)
    Jul 1, 2015 12:47 AM in response to Sn1perm4n

    I'm beginning to believe this issue has something to do with my NIC/NIC settings/NIC driver or a BIOS setting. I just ran a Wireshark trace and I see the following right when I get my first stutter (and subsequent stutters):

     

    AirPlay_Wireshark_Trace.png

     

    192.168.1.71 is my main PC that has the stuttering, and 192.168.1.75 is my Yamaha RX-V473 Receiver. I sadly can't make heads or tails of this, and Google is proving less than helpful. I'm now investigating the following thread:

    http://www.sysnative.com/forums/windows-7-windows-vista-tutorials/5721-how-diagn ose-fix-high-dpc-latency-issues-wpa-wind…

     

    Time to relax for the rest of the evening and get back to troubleshooting tomorrow...joy.

     

    -Snipe

  • by Sn1perm4n,

    Sn1perm4n Sn1perm4n Jul 19, 2015 6:43 PM in response to Sn1perm4n
    Level 1 (0 points)
    Jul 19, 2015 6:43 PM in response to Sn1perm4n

    This has been resolved thanks to the following thread on a different forum:

     

    http://www.sysnative.com/forums/windows-7-windows-vista/15153-stuttering-skippin g-audio-when-using-airplay.html

     

    Obviously, I received no help on this forum unfortunately, but I figured it was worth sharing the solution nonetheless.

     

    Thanks,

    -Snipe

  • by raefromedmonton,

    raefromedmonton raefromedmonton Aug 14, 2015 8:19 PM in response to billypie
    Level 1 (0 points)
    Aug 14, 2015 8:19 PM in response to billypie

    Thank you, you solved my problem big time.

  • by smichaellutz,

    smichaellutz smichaellutz Sep 7, 2015 12:19 PM in response to Ed Adams2
    Level 1 (0 points)
    Sep 7, 2015 12:19 PM in response to Ed Adams2

    I have high-speed comnet and reasonable wireless coverage in a single room - and yet with the router ethernet-connected to my apple TV unit (100 mbps) I still lose sub-second skips from music playing on either my MacAir (worse) and my iPhone 5s (not as bad). but the "skipping" sound is maddening considering that I always have PERFECT bluetooth connections to a Bose independent speaker and a Beats Pill.  Movies usually work (sometimes die and lose connection but no skipping).  I have the only available connection to my amplifier - the optical connection - but I thought that would be perfect.  Oh well - have two of these.  I wish I used a Microsoft PC (sort of) then I'd use chromecast or miracast.

  • by Keywestman,

    Keywestman Keywestman Mar 12, 2016 2:12 PM in response to black banshee
    Level 1 (0 points)
    Mar 12, 2016 2:12 PM in response to black banshee

    Here is what worked for me. Shut everything down. Turn off audio unit then turn off ipad, iphone, mac, whatever and restart your device without the receiver on. Then start itunes. Then start the receiver and it should fix the problem.

    Good Luck

  • by DaneSol,

    DaneSol DaneSol May 5, 2016 11:56 AM in response to smichaellutz
    Level 1 (4 points)
    May 5, 2016 11:56 AM in response to smichaellutz

    Hi all

     

    The main issue isnt with your routers, wifi or device - its Apple's IOS at fault !!!!

     

    This started happening to me as soon as we upgraded to ios 8.3 and beyond !

     

    All devices brand new and old coming into our property have issues with AIRPLAY, only certain old devices such as iPods running IOS6.x work fully and stable

     

    Complain to Apply as I am sick of  the problem and informing them to correct this and their new MUSIC app

     

    Rant over ...................................

  • by rockmyplimsoul,

    rockmyplimsoul rockmyplimsoul May 5, 2016 12:00 PM in response to DaneSol
    Level 5 (7,121 points)
    iTunes
    May 5, 2016 12:00 PM in response to DaneSol

    Do you have a VPN turned on?  That has caused AirPlay drop-outs for me, but with VPN off I have no such troubles with any of my devices.

  • by DaneSol,

    DaneSol DaneSol May 9, 2016 3:49 AM in response to rockmyplimsoul
    Level 1 (4 points)
    May 9, 2016 3:49 AM in response to rockmyplimsoul

    Nope, as I said its become an issue in later versions of the OS - new devices have come into our setting and they still have the same issue. My OLD ipod running its last version ios 6.x has no issues whatsoever

     

    I wish Apple develppment team would stop messing with both the MUSIC app and associated AIRPLAY functions, we only gained transmitted track info a couple of revisions ago after they had been messing and issued the new versions without PROPER testing first !

  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson May 9, 2016 8:13 AM in response to DaneSol
    Level 1 (10 points)
    May 9, 2016 8:13 AM in response to DaneSol

    HMmm. In my own experience, AirPlay has actually become rock-solid in recent years. Have to wonder if something else changed when you updated your iOS version. Do you have more than one router?

  • by videomakker,

    videomakker videomakker Aug 21, 2016 6:43 AM in response to Arthur_P_Johnson
    Level 1 (9 points)
    Aug 21, 2016 6:43 AM in response to Arthur_P_Johnson

    I didn't read the whole thread thought. But I was facing the same problem (audio cuts out intermittently). I changed my network from 2,4 to 5 Ghz and the streaming is smooth/perfect. I cannot explain this because my LAN and WLAN are perfect.

     

    set up: Denon AVR 4520, Airport Extreme first floor and my Home Cinema set up on the second floor works with the assistance of an Airport Express (wired connection with the Extreme) IPad for streaming iTunes collection.

  • by chefandy,

    chefandy chefandy Aug 22, 2016 5:30 PM in response to Dale_Pensacola
    Level 1 (4 points)
    Aug 22, 2016 5:30 PM in response to Dale_Pensacola

    Definitely seems to have helped me. Good call.

first Previous Page 12 of 12