HT201945: Resetting an AirPort base station FAQ

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tcoffman1
Level 1 (4 points)
Wireless

Q: we had a power outage last week and my airport time capsule loses its connection to the internet after 3-4 hours.

Since the power outage last week, my Airport Time Capsule loses the connection to the internet consistently after 3-4 hours.  I spoke with our internet service provider and they determined there is nothing wrong with the modem.  They said I should ask about the IPV6 setting to ensure it is set to local. 

iMac (Retina 5K, 27-inch, Late 2014)

Posted on May 9, 2016 2:28 PM

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tcoffman1

Q: we had a power outage last week and my airport time capsule loses its connection to the internet after 3-4 hours.

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  • by Tesserax,

    Tesserax Tesserax May 9, 2016 4:03 PM in response to tcoffman1
    Level 9 (54,040 points)
    Wireless
    May 9, 2016 4:03 PM in response to tcoffman1

    I spoke with our internet service provider and they determined there is nothing wrong with the modem.  They said I should ask about the IPV6 setting to ensure it is set to local.

    You can do this via the AirPort Utility, as follows:

     

    From a Mac:

    • Run the AirPort Utility.
    • Select the base station, and then, select Edit.
    • Select the Internet tab, and then, select Internet Options...
    • Change Configure IPv6 to: Link-local only
    • Click on Save, and then, click on Update.
    • Allow the base station to restart.

        

    From an iOS device:

    • Tap on the AirPort Utility to run it.
    • Select the base station.
    • Tap on Edit.
    • Tap on Advanced.
    • Tap on IPv6.
    • Change Configure IPv6 to: Link-local only
    • Tap on Done.