Q: iphone 5s

i touched the screen of my Iphone 5 with wet hand, and a few drops of water were on it, suddendly, after that it started turning into headphone mode while i am watching a video or while talking to some body, and to be able to hear again i put on the speaker. I switched off the phone and then started it, but same problem still there. could you help?

Thanks

Posted on May 9, 2016 3:02 AM

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Q: iphone 5s

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by Ingo2711,

Ingo2711 May 9, 2016 10:30 PM in response to nata1976
Level 7 (25,422 points)

iPhone

May 9, 2016 10:30 PM in response to nata1976

You should get the phone checked by Apple or an Apple Authorized Service Provider next to your place, to make sure that no water got inside the phone. If it did, your device needs to be serviced or, depending on the water damage, even replaced.
iPhone - Contact Support - Apple Support

This article describes, where the liquid indicators are located:
Liquid damage to iPhone or iPod isn't covered by warranty - Apple Support
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by RockstarKB,

RockstarKB May 9, 2016 10:41 PM in response to nata1976
Level 3 (767 points)

iPhone

May 9, 2016 10:41 PM in response to nata1976

Clean the Lightning Port & Headphone Jack

And Try Force Restarting the Phone by Holding Power + Home Button Until Apple Logo Appears
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Q: iphone 5s

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by Ingo2711,

by RockstarKB,

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