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Helpful answers
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by Kenichi Watanabe,May 9, 2016 5:05 PM in response to manuelfromalcabideche
Kenichi Watanabe
May 9, 2016 5:05 PM
in response to manuelfromalcabideche
Level 8 (38,788 points)
Mac OS XIf you have not already, do a Reset (restart) on the iPod
Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)
If your iPod is still not operating properly after the Reset, you may want to do a Restore on the iPod using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.
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May 10, 2016 1:42 AM in response to Kenichi Watanabeby manuelfromalcabideche,Thanks Kenichi, tried reset a few times but the problem stays.... also tried a factory reset with itunes, and draining the batery then pluging to the mains, but the problem persists
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by Kenichi Watanabe,May 10, 2016 1:48 AM in response to manuelfromalcabideche
Kenichi Watanabe
May 10, 2016 1:48 AM
in response to manuelfromalcabideche
Level 8 (38,788 points)
Mac OS XIf doing a Restore on the iPod does not resolve the problem, there may be a hardware problem on the iPod. For example, the click-wheel may be faulty.