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coachrunr
Level 1 (4 points)
Apple Watch

Q: How long does it take a new Apple watch to charge

HOw long does it take a new Apple watch to charge? I attached it to the charger at 8:00 AM Sunday and it is still not charged, it came in the box with no instructions, is that normal?

Apple Watch

Posted on May 10, 2016 4:13 AM

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coachrunr

Q: How long does it take a new Apple watch to charge

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  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK May 10, 2016 5:09 AM in response to coachrunr
    Level 7 (31,161 points)
    Apple Watch
    May 10, 2016 5:09 AM in response to coachrunr

    Hi

     

    Under normal operation, charging should only take up to around 2.5 hours for a full charge.

     

    When charging your watch, check that:

     

    • All plastic wrap has been removed from both ends and both sides of the charging cable (check closely on the head of the charger).

    charger-plastic-2.gif

    • The back of your watch and the head of the charging cable are clean and dry (clean them with a nonabrasive, lint-free cloth).
    • The charging head is properly aligned with the back of the watch, with the concave / curved side touching it fully:
      • Some watch docks, stands, cases or protectors might hinder this.
    • You are using a genuine Apple Magnetic Charging Cable or an Apple certified magnetic charging module.
    • If you are charging your watch by plugging into mains power:
      • Check that the USB connector on the Apple Magnetic Charging Cable is pushed fully into the USB Power Adapter.
      • Try using different adapters from the following:
        • The genuine Apple USB Power Adapter that was supplied with the watch, or;
        • A genuine Apple 5W (iPhone) or 12W (iPad) USB Power Adapter, or;
        • An Apple-certified (MFi) third-party 5W USB power adapter.
      • Try using a different power outlet (one that is known to be working properly).
      • If no other suitable power adapters are available, try instead charging via USB.
    • If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).
    • If your battery is very low, you may need to wait for a few minutes before the green lightning bolt appears (confirming that charging has started).

     

    More information:

    Check your battery and charge your Apple Watch - Apple Support

  • by Jonathan UK,

    Jonathan UK Jonathan UK May 10, 2016 5:15 AM in response to coachrunr
    Level 7 (31,161 points)
    Apple Watch
    May 10, 2016 5:15 AM in response to coachrunr

    After making those checks and having charged the watch for at least 2.5 hours, if your watch has not already restarted automatically:

     

    - Try restarting it (by pressing and holding the side button until you see the Apple logo).

    - Next try force restarting it: press and hold both the side button and Digital Crown for around 10 seconds, until you see the logo.

     

    If your watch still will not charge or turn on, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch and power accessories checked under warranty:

     

    https://www.apple.com/support/watch/contact/