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Helpful answers
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May 11, 2016 2:58 PM in response to harriet gby sterling r,Hi there harriet g,
It sounds like your phone is connected via bluetooth to your vehicle and you need to toggle it off and on to make navigation work correctly. I would use this section of the following article to help you get that resolved:
Get help connecting your iPhone, iPad, or iPod touch with your car stereo
- Check your car stereo's user manual for steps about pairing with a Bluetooth device.
- On your iOS device, swipe up to open Control Center, then tap
twice to turn Bluetooth off and back on. - Restart your iOS device.
- On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
- Update your iOS device.
- Install any firmware updates for your car stereo.
- If you still can't connect, contact Apple Support.
Thank you for using Apple Support Communities.
