Q: computer wont recognise ipod

Error Message: Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

iPod touch (5th generation)

Posted on May 10, 2016 3:45 PM

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Q: computer wont recognise ipod

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by Kenichi Watanabe,

Kenichi Watanabe May 10, 2016 4:35 PM in response to casembria
Level 8 (38,416 points)

Mac OS X

May 10, 2016 4:35 PM in response to casembria

First, try this procedure to restart the Apple Mobile Device Service

Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support

If that does not help, you may want to completely remove iTunes and related software components. This Apple document lists all components of an iTunes installation, and the precise order to uninstall them

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

Then download and install the latest version of iTunes

http://www.apple.com/itunes/
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Q: computer wont recognise ipod

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