Señor Josué

Q: iCloud Photo Library upload killing internet connection

The new iCloud Photo Library is killing my cable internet connection. It will upload for a little while, greatly slowing down my internet access until eventually it just kills my connection. I have to reset my modem, and Photos will upload a bit more before grinding my connection to a halt again. This is ridiculous, and if I can't get it resolved I'm not going to use this "great new feature" and will stop paying for the extra storage, which I won't need if I go back to Photo Stream.

iMac, OS X Yosemite (10.10.3)

Posted on Apr 13, 2015 7:37 AM

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Q: iCloud Photo Library upload killing internet connection

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  • by Alf Megson,

    Alf Megson Alf Megson Sep 9, 2015 3:11 PM in response to Señor Josué
    Level 1 (109 points)
    Safari
    Sep 9, 2015 3:11 PM in response to Señor Josué

    I'm new to this discussion as I just got a new camera with higher resolution whose photos are affecting net traffic more than my old camera's photos.

     

    I just looked into my router's settings and given the information I can glean about the iCloud traffic, I don't see a way to discriminately throttle it.

     

    I checked out the solutions suggested but I don't see how they can help; if anything, using Network Link Conditioner will make things worse because it will throttle all traffic, including HTTP requests (which is why my internet connection seems so slow when iCloud sync is happening) and will have to go on for longer as it will take longer for the sync to complete.

     

    My network monitor identified five separate servers in use by iCloud so even if a router could throttle by server, it might involve a lot of shooting in the dark.

  • by Phil Boogie,

    Phil Boogie Phil Boogie Sep 24, 2015 1:13 AM in response to Alf Megson
    Level 1 (10 points)
    iPhone
    Sep 24, 2015 1:13 AM in response to Alf Megson

    iCloud uses Xsan, so anything pointing to TCP port range 49152-65535 should/could be throttled, in case you are having this upload problem.

     

    TCP and UDP ports used by Apple software products  - Apple Support

  • by Jakeindc,

    Jakeindc Jakeindc Sep 24, 2015 3:58 PM in response to Phil Boogie
    Level 1 (5 points)
    Sep 24, 2015 3:58 PM in response to Phil Boogie

    Photos uploading is painfully slow.  DropBox uploads the same photos is less than 1/4 of the time and seems to do it without freezes my internet connection.  iCloud is still going through some painful growth and development.  I don't trust it yet as there seem to be some sync issues on select items.  I am still using Drop Box as my primary.  Would be nice to use iCloud because of its integration but until its reliable, its just a backup.

  • by PS@Cal,

    PS@Cal PS@Cal Sep 27, 2015 2:41 PM in response to anders kristian
    Level 1 (0 points)
    Sep 27, 2015 2:41 PM in response to anders kristian

    Hi Anders,

    Yes, you're absolutely right: Apple SHOULD have included a "Wait" or "Don't disrupt system performance" feature with iCloud. Not just in the Apple apps, but for iCloud Drive, which is marketed for all file types. If there is such a feature, I haven't found it nor have many others.

     

    Failing to provide bandwidth-management capability is a huge, gaping hole when marketing a feature for 200GB-1TB datasets in consumer environments. Great concept, but shame on the product manager for either:

    a) failing to anticipate this, or

    b) anticipating this, but launching anyway.

     

    Another good example of the downsides of being a leading-edge consumer. I may well cancel my extra capacity. Reminds me of the old Dutch saying:

     

       "A barber learns to shave by shaving fools".

  • by Phil Boogie,

    Phil Boogie Phil Boogie Sep 27, 2015 9:31 PM in response to PS@Cal
    Level 1 (10 points)
    iPhone
    Sep 27, 2015 9:31 PM in response to PS@Cal

    Get a router with QoS.

  • by vandapanda,

    vandapanda vandapanda Oct 2, 2015 4:40 AM in response to Señor Josué
    Level 1 (0 points)
    Oct 2, 2015 4:40 AM in response to Señor Josué

    The same thing is happening over here. I would like to add that I've tried an Apple Airport Express, Apple Airport Extreme and Google's new OnHub.  They all fail. In Google's case my app could not connect to the router and so it said the internet was down. When I inspected the device it was teal indicating normal. (I only mention OnHub because it's the only evidence I have)

  • by New Mac Convert Kauai,

    New Mac Convert Kauai New Mac Convert Kauai Nov 9, 2015 12:24 PM in response to morrispe
    Level 1 (0 points)
    Nov 9, 2015 12:24 PM in response to morrispe

    I have 100mbps down and 10mbps up and iCloud and a 50GB library toasted my connection for hours. Other similar services like OneDrive do have give me similar headaches.

  • by Gloria Hooker,

    Gloria Hooker Gloria Hooker Jan 1, 2016 12:37 PM in response to Mack Palm Springs
    Level 1 (30 points)
    Jan 1, 2016 12:37 PM in response to Mack Palm Springs

    Preferences ?? where do I find the way to select the timing of down/up loads?  I've de-selected most of the applications to stop automatic storage, but couldn't locate the preference selection on the timing.

  • by CPW,

    CPW CPW Jan 2, 2016 9:03 PM in response to Tim Bloom1
    Level 1 (9 points)
    Mac App Store
    Jan 2, 2016 9:03 PM in response to Tim Bloom1

    I am using a TPLink AC1200, aka Archer C5 modem and having the same problem with what appears to be a dead internet connection. Ping usually returns a server not found error. It is intermittent and will come and go with no action from me. Is it my imagination or is OSX getting buggier with every update? Off topic, but El Capitan is creating havoc with many USB audio interfaces.

  • by Eric Barbosa,

    Eric Barbosa Eric Barbosa Jan 7, 2016 9:00 PM in response to Señor Josué
    Level 1 (128 points)
    Jan 7, 2016 9:00 PM in response to Señor Josué

    I had significant issues uploading all my photos when the feature became available that I could only upload them at night. Things went relatively fine for awhile but recently I have been having touch and go problems with my internet for the past couple weeks. Even though all my photos have been uploaded and I only add very few a week. I notice it's not just Photos though. It also happens when I upload a lot to iCloud Drive or backup my iPhone or iPad to iCloud. Basically, any large upload to iCloud. I now have the NLC installed on both my Macs so hopefully that fixes the majority of the issues but I think my internet still may go to a crawl when my iPhone and iPad want to backup.

  • by Hammench,

    Hammench Hammench Feb 6, 2016 3:28 PM in response to Eric Barbosa
    Level 1 (0 points)
    Feb 6, 2016 3:28 PM in response to Eric Barbosa

    Do you need a developers license to download the NLC? I can't seem to find it? When I click on the link provided it comes to the down loads page but nothing show up? Sorry new here.

  • by pug1334,

    pug1334 pug1334 Feb 10, 2016 3:33 AM in response to Señor Josué
    Level 1 (24 points)
    Feb 10, 2016 3:33 AM in response to Señor Josué

    EXACTLY!  I have subsequently disabled this potentially fine feature since it timed-out my web searches on my iMac and made Netflix unwatchable.  I have a cable modem  which isn't horrible: 25 Mbps download and 2.0 upload.  I'm back to strong photo on my Mac to take the burden of 5000 photos on my iPhone and iPad and see that my images are still up in the iCloud should I want them (excluding the newer ones).

  • by CPW,

    CPW CPW Feb 10, 2016 5:56 AM in response to pug1334
    Level 1 (9 points)
    Mac App Store
    Feb 10, 2016 5:56 AM in response to pug1334

    Strangely, after having this problem and turning off iCloud sharing on my Mac for several days, the problem has gine away. I have added several thousand photos to my Photo library since then, waiting until I have imported them all to my local library including adding date, location, description, faces and other such information, including creating albums, before finally turning on the iCloud sharing feature and in less than an hour the iCloud library  was updated and showed the same number of photos as my local library with no apparent internet connection issues. I have had albums disappear in the local library and then reappear, and other strange issues but the "I'm breaking your internet connection" problem has not reappeared so is inconsistent.

    However, once the iCloud library was updated, my iPhone drained its battery very quickly downloading the updates (even with the optimize storage feature enabled) so I recommned keeping Photo syncing off on mobile devices if you make large library updates, turning it on only when your device is charging.

    And BTW, I love that Apple Mail treats updates from its own support communities as junk mail.

  • by theodorjs,

    theodorjs theodorjs Apr 29, 2016 8:59 AM in response to Señor Josué
    Level 1 (4 points)
    Apr 29, 2016 8:59 AM in response to Señor Josué

    I'm having this problem as well. Since I didn't really want to disable this feature all tohether, I was looking for a workaround. I ended up using a program called Radio Silence to simply block "cloudd", the sync process for iCloud Photos. This way my iDevices can still use the iCloud library, and my Mac won't kill the internet connection. The problem now, of course, is how to get the pictures synced to my Mac.

  • by paulfromroleystone,

    paulfromroleystone paulfromroleystone May 10, 2016 5:56 PM in response to mayall
    Level 1 (4 points)
    May 10, 2016 5:56 PM in response to mayall

    Same here with the latest version of Yosemite however this has been occurring since I purchased the Mac 3 years ago.

     

    I store home videos on Icloud. I upload these videos via my MacBook Air which is connected to my network via an Apple USB ethernet adaptor. When I do this it virtually shuts down the Internet to all other devices on my network. Our household has 2 wireless networks, 2 iphones,2 ipads, 3 android devices 4 WIFI secutity cameras, Smart TV and a Windows XP computer connected at any one time. I have limited connectivity in my area (~8MBPS Down, 1MBPS Up). The SpeedTest app confirms this.

     

     

    When I upload video's the results drop to a ping of ~2963, DL of ~0.05-0.01 MBPS / UL ~.05-0.08MBPS resulting in all devices on my network being unusable on the internet.

     

     

    The only way I can work around this is using the QOS on my Billion  router to limit the MacBook bandwidth access to around 25% up and down with internet access priority set as low for traffic both in an out.

     

    This is a pain as it can take over a week to upload a 15 minute video (@1080p) and I cannot use the MackBook for normal internet access at reasonable speeds until the upload is complete.

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