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Helpful answers
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May 10, 2016 10:21 PM in response to Nicksta G.by ManSinha,Can you please clarify? There would appear to be somewhat contradictory information contained in yonder post
Nicksta G. wrote:
my iPad mini screen will not turn on and no sounds but will update and respond to the mac i went into the store and they were not helpful!!!
Is it working or is it rather dead?
What to do if your iPhone or iPad will not turn on - Apple support
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
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May 10, 2016 11:56 PM in response to Nicksta G.by thunderzzz,Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.