Sjoerd De Vries
Level 1 (44 points)
Mac App Store

Q: Why is downloading El Capitain so very very slow

After a long time I decided to download El Capitan.

So I started to download in the App Store. I have been downloading now for 3 hours and I have about 20 hour to go.

Is this normal ??

 

btw I looked in the netwerk as a question here before and the settings are good. Other downloading is fast.

Posted on May 11, 2016 1:40 AM

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Sjoerd De Vries

Q: Why is downloading El Capitain so very very slow

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit May 11, 2016 1:48 AM in response to Sjoerd De Vries
    Level 10 (122,069 points)
    Apple Music
    May 11, 2016 1:48 AM in response to Sjoerd De Vries

    Make sure your Mac meets the requirements to upgrade to El Capitan here >  Upgrade to OS X El Capitan


     

    If it meets the requirements, the slow download time is most likely your internet connection speeds.


     

    Click here >  http://www.speedtest.net

     

    Then click where you see;  Begin Test

     

    If the download speed is less than 10Mbps, you will have to upgrade your internet service to a faster connection for El Capitan.


    Downloading and installing El Capitan should not take longer than 45 minutes to an hour on a broadband connection.


    Keep in mind, with El Capitan installed, if you need to repair the startup disk or restore OS X, that requires using OS X Recovery and that requires a high speed broadband connection as well.

  • by Sjoerd De Vries,

    Sjoerd De Vries Sjoerd De Vries May 11, 2016 2:12 AM in response to Carolyn Samit
    Level 1 (44 points)
    Mac App Store
    May 11, 2016 2:12 AM in response to Carolyn Samit

    I have a Retina MacBook Pro late 2013, so that not the problem.

    Down and upload are 48.55 and 49.37 (Fiberglas) so that not the problem either.

    It must be I think Apple server?

  • by Sjoerd De Vries,

    Sjoerd De Vries Sjoerd De Vries May 11, 2016 2:45 AM in response to Sjoerd De Vries
    Level 1 (44 points)
    Mac App Store
    May 11, 2016 2:45 AM in response to Sjoerd De Vries

    Problem solved, stopped downloading 3 time and by the fourth time it begin speeding up not 20 hour but 13 minutes. Strange....

  • by FlyNavy,

    FlyNavy FlyNavy Jul 8, 2016 7:32 AM in response to Sjoerd De Vries
    Level 1 (4 points)
    Notebooks
    Jul 8, 2016 7:32 AM in response to Sjoerd De Vries

    This worked for me as well!  First three attempts it said it would take take two days.  After pausing and resuming the fourth time it dropped to 18 minutes.  Unbelievable!  I have an 80mbps fiber internet connection.

  • by HippieBoy,

    HippieBoy HippieBoy Jul 29, 2016 5:24 AM in response to Sjoerd De Vries
    Level 1 (13 points)
    Mac OS X
    Jul 29, 2016 5:24 AM in response to Sjoerd De Vries

    I realize I'm replying to an old thread and have nothing new to offer, but I thought I'd chime in quick just so others know that this isn't an isolated issue. I don't have the world's speediest Internet connection by any means and after looking at the size of the OS X file I was prepared to wait about three or four hours for the download (as I work with video a lot I'm very familiar with moving large files). I'm now on day three, and it's only about two-thirds the way done... *sigh*

     

    At this point I'm loathe to cancel and restart the upload - I'd hate to waste three days of toe-tapping if the cure doesn't work. (Thankfully the download is for my spare machine and isn't something that's holding up my workflow.)