HT201945: Resetting an AirPort base station FAQ

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Lest0907

Q: I'm getting message: No AirPort base stations have been found. AirPort Utility will continue searching. Nothing is hapening, It is connected to the Internet but does not seing the AirPort Extreme. What Should I do?

I just Got this AirPort Extreme and I'm trying to install it but cannot because my Iphone is Not finding the AirPort station.

not sure where to go from here.

iPhone 6s, iOS 9.3.1

Posted on May 11, 2016 8:21 AM

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Q: I'm getting message: No AirPort base stations have been found. AirPort Utility will continue searching. Nothing is hapening, It is ... more

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  • by Tesserax,

    Tesserax Tesserax May 11, 2016 8:29 AM in response to Lest0907
    Level 9 (54,040 points)
    Wireless
    May 11, 2016 8:29 AM in response to Lest0907

    The iPhone must be on the same network as the Extreme in order to "find" it. Since the iPhone only support Wi-Fi, it would have to first connect to the Extreme's Wi-Fi. By default, the Extreme will provide an unsecured Wi-Fi network, with a network name of something like: Apple Network NNNNNN.

     

    Try connecting your iPhone to that network, and then, use the AirPort Utility app to make any configuration changes to the Extreme as required.

  • by Bob Timmons,

    Bob Timmons Bob Timmons May 11, 2016 9:29 AM in response to Lest0907
    Level 10 (105,018 points)
    Wireless
    May 11, 2016 9:29 AM in response to Lest0907

    I just Got this AirPort Extreme and I'm trying to install it but cannot because my Iphone is Not finding the AirPort station.

    not sure where to go from here.

    When you say that you "Just Got" the AirPort Extreme, I assume that to mean that the AirPort Extreme is new, with factory default settings, correct?

     

    If yes, follow the instructions in the printed Setup Guide that came with the AirPort Extreme to get it configured to work with your modem. Reference....page 12 in the Setup Guide.

     

    On the Home Screen for your iPhone.....

    Tap Settings

    Tap WiFi

    Tap on AirPort Extreme under the heading of SETUP NEW AIRPORT BASE STATION

     

    The example below shows an AirPort Express as the new AirPort base station. You will see AirPort Extreme on your iPhone screen

     

    New AirPort iOS 1.PNG

     

    When you tap on AirPort Extreme, the setup "wizard" will open up, analyze the network, and guide you through.