HT205731: About the security content of OS X El Capitan 10.11.3 and Security Update 2016-001

Learn about About the security content of OS X El Capitan 10.11.3 and Security Update 2016-001
phillipfromlimestone

Q: El Capitan slowed my lap top down to a crawl .... How do i get rid of it???

Mac Book Pro 17in 2009

Posted on Mar 5, 2016 4:54 PM

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Q: El Capitan slowed my lap top down to a crawl .... How do i get rid of it???

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Mar 5, 2016 5:12 PM in response to phillipfromlimestone
    Level 10 (189,410 points)
    Desktops
    Mar 5, 2016 5:12 PM in response to phillipfromlimestone

    We can likely help resolve the slowness:

    Run this and post the results here so we know more about your configuration.

    EtreCheck

     

     

    To go back:

    - backup your data

    - Download the appropriate OSX  installer. They should be listed in the Purchased section of the Mac App Store if you previously downloaded them with the ID you are using.

    - Make a bootable USB media using the following:

    DiskMaker X

    - Boot from that media

    - Format the startup disk and install OSX from the bootable media

    - Restore your data

  • by Linc Davis,

    Linc Davis Linc Davis Mar 5, 2016 7:24 PM in response to phillipfromlimestone
    Level 10 (208,000 points)
    Applications
    Mar 5, 2016 7:24 PM in response to phillipfromlimestone

    Slow performance after upgrading OS X on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.

    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.

    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.

  • by phillipfromlimestone,

    phillipfromlimestone phillipfromlimestone May 11, 2016 1:58 PM in response to phillipfromlimestone
    Level 1 (0 points)
    May 11, 2016 1:58 PM in response to phillipfromlimestone

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-11 16:32:14

    Download EtreCheck from https://etrecheck.com

    Runtime 3:02

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

     

    Hardware Information:

        MacBook Pro (17-inch, Early 2009)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro5,2

        1 2.66 GHz Intel Core 2 Duo CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 330

     

    Video Information:

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1920 x 1200

        NVIDIA GeForce 9600M GT - VRAM: 512 MB

     

    System Software:

        OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour

     

    Disk Information:

        Hitachi HTS543232L9SA02 disk0 : (320.07 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            ]\'[; (disk0s2) / : 319.21 GB (113.58 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        HL-DT-ST DVDRW  GS21N   ()

     

    USB Information:

        USB Device   USB 2.0 Hub            

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple, Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        SanDisk Cruzer Glide 15.52 GB

            EFI (disk2s1) <not mounted> : 210 MB

            EL CAPITAIN (disk2s2) /Volumes/EL CAPITAIN : 15.18 GB (15.14 GB free)

        Apple Inc. Built-in iSight

        Western Digital My Book 1234 2 TB

            EFI (disk1s1) <not mounted> : 210 MB

            Back up (disk1s2) /Volumes/Back up : 2.00 TB (1.82 TB free)

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Kernel Extensions:

            /Applications/Extras/WD +TURBO Installer.app

        [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9 - 2013-09-07) [Support]

        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4 - 2013-09-07) [Support]

        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6 - 2013-09-07) [Support]

        [not loaded]    com.wdc.driver.USB-64HP (1.0.3 - 2013-09-07) [Support]

        [not loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9 - 2013-09-07) [Support]

        [not loaded]    com.wdc.driver.USBHP (1.0.14 - 2013-09-07) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.makemkv.kext.daspi (1.5 - 2016-04-12) [Support]

     

    System Launch Agents:

        [not loaded]    8 Apple tasks

        [loaded]    157 Apple tasks

        [running]    73 Apple tasks

     

    System Launch Daemons:

        [not loaded]    42 Apple tasks

        [loaded]    156 Apple tasks

        [running]    91 Apple tasks

     

    Launch Agents:

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-10) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [running]    com.kodak.BonjourAgent.plist (2010-05-18) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2016-03-04) [Support]

     

    Launch Daemons:

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-10) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-10) [Support]

        [loaded]    com.adobe.fpsaud.plist (2016-04-15) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-02) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2016-05-07) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2016-03-04) [Support]

        [loaded]    com.wdc.WDPrivilegedHelper.plist (2015-11-10) [Support]

     

    User Launch Agents:

        [loaded]    com.adobe.ARM.[...].plist (2014-02-08) [Support]

        [failed]    com.apple.CSConfigDotMacCert-[...]@gmail.com-SharedServices.Agent.plist

        [running]    com.kodak.StatisticCollection.plist (2010-05-19) [Support]

     

    User Login Items:

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

     

    Other Apps:

        [running]    com.google.Chrome.277792

        [loaded]    403 Apple tasks

        [running]    181 Apple tasks

     

    Internet Plug-ins:

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        Default Browser: 601 - SDK 10.11 (2016-03-21)

        AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

        Silverlight: 5.1.20913.0 - SDK 10.6 (2014-02-24) [Support]

        QuickTime Plugin: 7.7.3 (2016-03-21)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        iPhotoPhotocast: 7.0 (2014-02-07)

        AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

        GarminGpsControl: 4.1.0.0 Release - SDK 10.7 (2013-10-09) [Support]

        JavaAppletPlugin: Java 8 Update 73 build 02 (2016-03-04) Check version

     

    Safari Extensions:

        PriceBlink - PriceBlink - http://www.priceblink.com (2014-10-24)

        Dashlane - Dashlane Inc. - http://www.dashlane.com (2016-01-26)

        Add To Amazon Wish List - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2013-01-18)

     

    3rd Party Preference Panes:

        Flash Player (2016-04-15) [Support]

        Java (2016-01-29) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            ]\'[;: Disk size: 319.21 GB Disk used: 205.64 GB

        Destinations:

            Back up [Local]

            Total size: 2.00 TB

            Total number of backups: 5

            Oldest backup: 5/10/16, 4:20 PM

            Last backup: 5/11/16, 3:49 PM

            Size of backup disk: Excellent

                Backup size 2.00 TB > (Disk size 319.21 GB X 3)

     

    Top Processes by CPU:

             4%    WindowServer

             1%    kernel_task

             1%    fontd

             0%    Google Chrome Helper(2)

             0%    askpermissiond

     

    Top Processes by Memory:

        722 MB    kernel_task

        279 MB    mds_stores

        197 MB    Finder

        147 MB    Google Chrome Helper(2)

        139 MB    Google Chrome

     

    Virtual Memory Information:

        4.44 GB    Free RAM

        3.80 GB    Used RAM (1.68 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        May 11, 2016, 03:42:24 PM    Self test - passed

  • by Allan Eckert,

    Allan Eckert Allan Eckert May 11, 2016 2:03 PM in response to phillipfromlimestone
    Level 9 (53,732 points)
    Desktops
    May 11, 2016 2:03 PM in response to phillipfromlimestone

    Sorry. I posted in error. Please disregard.

  • by phillipfromlimestone,

    phillipfromlimestone phillipfromlimestone May 11, 2016 2:05 PM in response to Allan Eckert
    Level 1 (0 points)
    May 11, 2016 2:05 PM in response to Allan Eckert

    Are you saying I should move the files to an external hard drive

  • by lllaass,

    lllaass lllaass May 11, 2016 2:08 PM in response to Allan Eckert
    Level 10 (189,410 points)
    Desktops
    May 11, 2016 2:08 PM in response to Allan Eckert

    For Allan Eckert  I do not understand how you arrived at that suggestion. The report includes stating that the startup dis has 113 GB free

      Hitachi HTS543232L9SA02 disk0 : (320.07 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            ]\'[; (disk0s2) / : 319.21 GB (113.58 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    For phillipfromlimestone what do you mean by slow? Spinning beach balls?

    If you boot to Recovery

    OS X: About OS X Recovery - Apple Support

    try repairing/First Aid the startup drive

     

    Allan Eckert wrote:

     

    The free disk space on the system disk drive is low. You should look into either deleting or move your files off the system disk drive.

  • by Allan Eckert,Solvedanswer

    Allan Eckert Allan Eckert May 11, 2016 2:20 PM in response to lllaass
    Level 9 (53,732 points)
    Desktops
    May 11, 2016 2:20 PM in response to lllaass

    Trifocals. Unable to follow lines correctly the first time. Hence the reason I removed it as soon as I recognized my mistake.