Strgzr

Q: "iCloud storage almost full" email wrong!

Email says I have 227 MB remaining of 5GB total storage, when iPhone iCloud storage settings say I have

4 GB available! Why am I getting this email?

iPhone 6, iOS 9.2

Posted on May 10, 2016 9:14 PM

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Q: "iCloud storage almost full" email wrong!

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  • by judysings,

    judysings judysings May 12, 2016 6:58 AM in response to Strgzr
    Community Specialists
    May 12, 2016 6:58 AM in response to Strgzr

    Hi Strgzr,

    I understand you received an email stating that you are running low on iCloud Storage, but you are seeing 4GB of space available.  Take a look at the resource below and check the information again.  Contact Apple Support to review your iCloud storage and confirm the email actually came from Apple.

    Manage your iCloud storage

    Check to see how much iCloud storage you have

    • On your iPhone, iPad, or iPod touch: 
         
      • If you're using iOS 8 or later, tap Settings > iCloud > Storage > Manage Storage.
      •  
      • If you're using an earlier version of iOS, tap Settings > iCloud > Storage & Backup.
    • On your Mac, go to Apple menu > System Preferences, click iCloud, then click Manage.

    Take care,