ourartou
Level 1 (8 points)
Mac OS X

Q: mail

i can't delete a mail from lego shop , because when  i try the answer is "can't delete because the file 128610.emix doesn't existe???? Thanks

iMac, OS X El Capitan (10.11.4)

Posted on May 11, 2016 12:14 AM

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ourartou

Q: mail

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  • by alex_h1,

    alex_h1 alex_h1 May 12, 2016 7:43 AM in response to ourartou
    Community Specialists
    May 12, 2016 7:43 AM in response to ourartou

    Hi ourartou, 

     

    Thank you for using the Apple Support Communities!

     

    I understand that you are having trouble deleting a single email in the Mail application on your Mac and are receiving the error you posted in the original question. 

     

    To begin troubleshooting this situation, I recommend quitting Mail completely and then opening it back up fresh. After it has re-opened, try to delete that email again. 

     

    Force an app to close on your Mac - Apple Support

     

    If the issue continues, rebuild that mailbox by following the instructions in the next article. 

     

    Mail (El Capitan): Rebuild mailboxes

     

    Try deleting that email after rebuilding the mailbox. 

     

    Cheers!