iPhone
Q: iphone 5
Hello
I bought an iPhone 5 online and the product is stuck ... can you help me ???
iPhone 5, iOS 9.3
Posted on May 12, 2016 8:45 AM
by ManSinha,Solvedanswer
iPhone
Please clarify "stuck"
You are most likely referring to the activation lock
Find My iPhone Activation Lock - Apple Support
Turn off Find My iPhone Activation Lock - Apple Support
That is an anti theft device and cannot be removed without the prior owner's consent and co operation
Contact the prior owner and have them remove the lock per this article
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
If they cannot or will not - return the phone as it is of no use to you
Posted on May 12, 2016 8:47 AM